0001193125-26-336710 | 10-Q | XBRL Viewer

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Summary of Significant Accounting Policies - Additional Information (Details) $ in Millions	3 Months Ended	6 Months Ended
	Jun. 30, 2026 USD ($)	Jun. 30, 2026 USD ($) Tranche Segment	Dec. 31, 2025 USD ($)
Summary Of Significant Accounting Policies [Line Items]
Number of operating segment \| Segment		1
Number of reporting segment \| Segment		1
Segment Reporting, CODM, Individual Title and Position or Group Name [Extensible Enumeration]		srt:ChiefExecutiveOfficerMember, srt:ChiefFinancialOfficerMember, srt:ChiefOperatingOfficerMember
Segment Reporting, CODM, Profit (Loss) Measure, How Used, Description		the Company concludes that consolidated net income (loss), as reported on the consolidated statement of operations, is the key measure of profitability that is required to be reported as it is the measure determined in accordance with measurement principles most consistent with GAAP. The CODMs use net income (loss) to allocate resources and assess performance which enhances the CODMs' ability to compare past financial performance with current financial performance and analyze business performance and trends.
Unbilled receivables	$ 15.0	$ 15.0	$ 14.3
Contract assets	1.8	1.8	2.5
Provision for credit losses related to contract asset	0.3	$ 0.3	$ 0.3
Amortization of deferred sales commissions estimated period		3 years
Recognized previously deferred revenue	$ 14.3	$ 44.7
Stock Option
Summary Of Significant Accounting Policies [Line Items]
Weighted-average requisite service period		4 years
Restricted Stock Units
Summary Of Significant Accounting Policies [Line Items]
Weighted-average requisite service period		4 years
Restricted Stock Units \| Upon One Year Anniversary
Summary Of Significant Accounting Policies [Line Items]
Vesting rights percentage		25.00%
Restricted Stock Units \| Remaining Quarterly Installments
Summary Of Significant Accounting Policies [Line Items]
Vesting rights percentage		75.00%
Performance-based Awards
Summary Of Significant Accounting Policies [Line Items]
Number of annual tranche vesting requirement upon achievement of certain targets \| Tranche		3
Market-Based Awards
Summary Of Significant Accounting Policies [Line Items]
Weighted-average requisite service period		3 years
Capitalized Internal-Use Software Costs
Summary Of Significant Accounting Policies [Line Items]
Property, plant and equipment, useful life	36 months	36 months
Minimum
Summary Of Significant Accounting Policies [Line Items]
Account receivable payment terms		due immediately
Minimum \| Performance-based Awards
Summary Of Significant Accounting Policies [Line Items]
Vesting rights percentage		0.00%
Minimum \| Market-Based Awards
Summary Of Significant Accounting Policies [Line Items]
Vesting rights percentage		0.00%
Minimum \| Subscription Solutions Fees \| Enterprise Customers
Summary Of Significant Accounting Policies [Line Items]
Contract with customer period		1 year
Maximum
Summary Of Significant Accounting Policies [Line Items]
Account receivable payment terms		due within 90 days
Maximum \| Performance-based Awards
Summary Of Significant Accounting Policies [Line Items]
Vesting rights percentage		200.00%
Maximum \| Market-Based Awards
Summary Of Significant Accounting Policies [Line Items]
Vesting rights percentage		200.00%
Maximum \| Subscription Solutions Fees \| Enterprise Customers
Summary Of Significant Accounting Policies [Line Items]
Contract with customer period		3 years

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Jun. 30, 2026
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Net Income (Loss) per Share (Tables)

6 Months Ended

Jun. 30, 2026

Earnings Per Share [Abstract]

Schedule of Earnings Per Share Basic and Diluted


	Three months ended June 30,					Six months ended June 30,
(in thousands)	2026		2025			2026		2025
Numerator:
Net income / (loss)	$	1,102	$	(8,382	)	$	4,831	$	(8,735	)
Denominator:
Weighted average shares outstanding		82,627		80,122			82,337		79,482
Effect of dilutive shares(1)
Stock options		33		0			59		0
Restricted stock units		130		0			131		0
Performance-based restricted stock units		0		0			37		0
Weighted average shares outstanding for diluted net income per share		82,790		80,122			82,564		79,482

(1) Due to the Company reporting net loss for the three and six months ended June 30, 2025, there are no common shares added to calculate diluted EPS because the effect would be anti-dilutive.

Schedule of Antidilutive Securities Outstanding Excluded from Computation of Weighted-Average Shares Outstanding

The following potentially dilutive securities outstanding have been excluded from the computation of weighted-average shares outstanding for diluted net income per share because the effect would be anti-dilutive:


	As of June 30,
(in thousands)	2026		2025
Stock options outstanding		2,069		3,699
Restricted stock units		3,398		5,885
Performance-based restricted stock units		1,458		879
Convertible notes		9,431		9,431
Total potentially dilutive securities		16,356		19,894

Fair Value Measurements - Summary of Gains, Losses, and Estimated Fair Value of Cash Equivalents and Marketable Securities (Details) - USD ($)
$ in Thousands

Jun. 30, 2026

Dec. 31, 2025

Debt Securities, Available-for-Sale [Line Items]

Cash and cash equivalents, amortized cost

$ 57,165

$ 44,258

Amortized Cost

96,614

Gross Unrealized Gains

224

Gross Unrealized Losses

Estimated Fair Value

99,159

96,838

Money Market Mutual Funds and Cash Equivalents

Debt Securities, Available-for-Sale [Line Items]

Cash and cash equivalents, amortized cost

714

1,553

Cash and cash equivalents, gross unrealized gains

Cash and cash equivalents, gross unrealized losses

Cash and cash equivalents, estimated fair value

714

^[1]

1,553

^[2]

Corporate Bonds

Debt Securities, Available-for-Sale [Line Items]

Amortized Cost

12,155

Gross Unrealized Gains

Gross Unrealized Losses

Estimated Fair Value

12,213

U.S Treasury Securities

Debt Securities, Available-for-Sale [Line Items]

Amortized Cost

99,289

84,459

Gross Unrealized Gains

166

Gross Unrealized Losses

(131)

Estimated Fair Value

$ 99,159

$ 84,625

[1]	Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $57.6 million of cash as of June 30, 2026.
[2]	Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $44.6 million of cash, as of December 31, 2025.

Condensed Consolidated Statements of Comprehensive Income (Loss) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 1,102	$ (8,382)	$ 4,831	$ (8,735)
Other comprehensive income (loss):
Net unrealized loss on marketable securities	(116)	(10)	(354)	(31)
Total comprehensive income (loss)	$ 986	$ (8,392)	$ 4,477	$ (8,766)

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

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+ Details

Fair Value Measurements

6 Months Ended

Jun. 30, 2026

Fair Value Disclosures [Abstract]

Fair value Measurements

4. Fair value measurements

Financial instruments carried at fair value include cash and cash equivalents, restricted cash and marketable securities.

For assets and liabilities measured at fair value, fair value is the price to sell an asset or paid to transfer a liability in an orderly transaction between market participants as of the measurement date. When determining fair value, the Company considers the principal or most advantageous market in which it would transact, and assumptions that market participants would use when pricing asset or liabilities.

The accounting standard for fair value establishes a fair value hierarchy based on three levels of inputs, the first two of which are considered observable and the last unobservable. The standard requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement.

The three levels of inputs that may be used to measure fair value are as follows:

•

Level 1 – Inputs are unadjusted, quoted prices in active markets for identical assets or liabilities at the measurement date.

•

Level 2 – Inputs are other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

•

Level 3 – Inputs are unobservable that are significant to the fair value of the asset or liability and are developed based on the best information available in the circumstances, which might include the Company’s data.

The following table presents information about the Company’s cash equivalents and marketable securities that were measured at fair value as of June 30, 2026 and December 31, 2025:


	As of June 30, 2026
(in thousands)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Fair Value
Cash equivalents (1):
Money market mutual funds & cash equivalents	$	714	$	0	$	0	$	714
Marketable securities:
U.S. treasury securities	$	99,159	$	0	$	0	$	99,159

(1) Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $57.6 million of cash as of June 30, 2026.


	As of December 31, 2025
(in thousands)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Fair Value
Cash equivalents (1):
Money market mutual funds & cash equivalents	$	1,553	$	0	$	0	$	1,553
Marketable securities:
Corporate bonds		0		12,213		0		12,213
U.S. treasury securities		84,625		0		0		84,625
Total marketable securities	$	84,625	$	12,213	$	0	$	96,838

(1) Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $44.6 million of cash, as of December 31, 2025.

The contractual maturities of the investments classified as marketable securities were as follows:


(in thousands)	As of June 30, 2026		As of December 31, 2025
Due within 1 year	$	82,996	$	78,479
Due in 1 year through 2 years		16,163		18,359
Total marketable securities	$	99,159	$	96,838

The following tables summarize the gains, losses, and estimated fair value of cash equivalents, marketable securities as of June 30, 2026 and December 31, 2025:


	As of June 30, 2026
(in thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Estimated Fair Value
Cash equivalents:
Money market mutual funds & cash equivalents	$	714	$	0	$	0		$	714
Marketable securities:
U.S. treasury securities	$	99,289		1	$	(131	)	$	99,159


	As of December 31, 2025
(in thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Cash equivalents:
Money market mutual funds & cash equivalents	$	1,553	$	0	$	0	$	1,553
Marketable securities:
Corporate bonds		12,155		58		0		12,213
U.S. treasury securities		84,459		166		0		84,625
Total marketable securities	$	96,614	$	224	$	0	$	96,838

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References

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+ Details

Fair Value Measurements - Schedule of Marketable Security Contractual Maturities (Details) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Fair Value Disclosures [Abstract]
Due within 1 year	$ 82,996	$ 78,479
Due in 1 year through 2 years	16,163	18,359
Total marketable securities	$ 99,159	$ 96,838

- Definition

Amount of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

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+ Details

Revenue Recognition and Deferred Costs - Schedule of Disaggregate Revenue by Major Source (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Disaggregation Of Revenue [Line Items]
Total revenue	$ 84,511	$ 84,433	$ 171,353	$ 166,803
Subscription Solutions
Disaggregation Of Revenue [Line Items]
Total revenue	63,129	63,656	126,804	125,769
Partner and Services
Disaggregation Of Revenue [Line Items]
Total revenue	$ 21,382	$ 20,777	$ 44,549	$ 41,034

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Net Income (Loss) per Share - Schedule of Earnings Per Share Basic and Diluted (Details) - USD ($)
shares in Thousands, $ in Thousands

3 Months Ended

6 Months Ended

Jun. 30, 2026

Mar. 31, 2026

Jun. 30, 2025

Mar. 31, 2025

Jun. 30, 2026

Jun. 30, 2025

Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]

Net Income (Loss)

$ 1,102

$ 3,729

$ (8,382)

$ (353)

$ 4,831

$ (8,735)

Weighted average shares outstanding

82,627

80,122

82,337

79,482

Weighted average shares outstanding for diluted net income per share

82,790

80,122

82,564

79,482

Stock Options

Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]

Effect of dilutive shares

^[1]

Restricted Stock Units

Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]

Effect of dilutive shares

^[1]

130

131

Performance-Based Restricted Stock Units

Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]

Effect of dilutive shares

^[1]

[1]	Due to the Company reporting net loss for the three and six months ended June 30, 2025, there are no common shares added to calculate diluted EPS because the effect would be anti-dilutive.

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Operating Leases, Right-of-Use Assets and Lease Liabilities - Additional Information (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Leases [Abstract]
Operating lease, expiration year			2031
Finance lease liability	$ 0		$ 0
Impairment of lease	0	$ 0	0	$ 0
Operating lease expense	$ 500,000	$ 400,000	$ 1,000,000	$ 600,000

Net Income (Loss) per Share

6 Months Ended

Jun. 30, 2026

Earnings Per Share [Abstract]

Net Income (Loss) per Share

13. Net income (loss) per share

Basic net income (loss) per share is computed by dividing net income (loss) by the number of shares of common stock outstanding for the period. Diluted net income per share is computed by giving effect to all potential weighted average dilutive common stock, including options and restricted stock units. The dilutive effect of outstanding awards is reflected in diluted net income per share by application of the treasury stock method.


	Three months ended June 30,					Six months ended June 30,
(in thousands)	2026		2025			2026		2025
Numerator:
Net income / (loss)	$	1,102	$	(8,382	)	$	4,831	$	(8,735	)
Denominator:
Weighted average shares outstanding		82,627		80,122			82,337		79,482
Effect of dilutive shares(1)
Stock options		33		0			59		0
Restricted stock units		130		0			131		0
Performance-based restricted stock units		0		0			37		0
Weighted average shares outstanding for diluted net income per share		82,790		80,122			82,564		79,482

(1) Due to the Company reporting net loss for the three and six months ended June 30, 2025, there are no common shares added to calculate diluted EPS because the effect would be anti-dilutive.


	As of June 30,
(in thousands)	2026		2025
Stock options outstanding		2,069		3,699
Restricted stock units		3,398		5,885
Performance-based restricted stock units		1,458		879
Convertible notes		9,431		9,431
Total potentially dilutive securities		16,356		19,894

Other Liabilities - Components of Other Current Liabilities (Details) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Other Liabilities Disclosure [Line Items]
Sales tax payable	$ 3,585	$ 2,900
Payroll and payroll related expenses	9,984	9,556
Restructuring related charges	1,455	5,521
Accrued professional services	4,561	3,822
Other	3,385	3,726
Other current liabilities	25,785	28,340
Related Party
Other Liabilities Disclosure [Line Items]
Accrued interest - related party	$ 2,815	$ 2,815

Stockholders' Equity - Summary of Changes in Stock Options Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	6 Months Ended
	Jun. 30, 2026
Equity [Abstract]
Option outstanding at beginning of period (in shares)	3,066
Option outstanding, stock options granted (in shares)	0
Option outstanding, exercised (in shares)	(317)
Option outstanding, Plan shares expired or canceled (in shares)	(580)
Options outstanding at ending of period (in shares)	2,169
Options outstanding, vested and expected to vest	1,984
Options outstanding, Exercisable (in shares)	1,450
Weighted average of exercise prices at beginning of period (in dollars per share)	$ 7.37
Weighted average of exercise prices, Stock options granted (in dollars per share)	0
Weighted average of exercise prices, exercised (in dollars per share)	1.74
Weighted average of exercise prices, plans shares expired or canceled (in dollars per share)	11.89
Weighted average of exercise prices at end of period (in dollars per share)	6.99
Weighted average of exercise prices, vested and expected to vest (in dollars per share)	7
Weighted average grant date fair value, exercisable (in dollars per share)	$ 7.15
Aggregate intrinsic value, options outstanding, Beginning balance	$ 1,173
Aggregate intrinsic value, options outstanding, stock options granted under all plans	0
Aggregate intrinsic value, options outstanding, exercised	479
Aggregate intrinsic value, options outstanding, plan shares expired or canceled	2
Aggregate intrinsic value, options outstanding, Ending balance	90
Aggregate intrinsic value, vested and expected to vest at June 30, 2026	90
Aggregate intrinsic value, exercisable at June 30, 2026	$ 90

Overview

6 Months Ended

Jun. 30, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Overview

1. Overview

Commerce.com, Inc. ("Commerce," the "Company," "us," "we", or "our") provides an open, intelligent ecosystem of technology solutions designed to support data-centric, distributed, and orchestrated commerce solutions, enabling businesses to manage and utilize product data to deliver seamless, personalized experiences at scale. Our platform supports a range of business models, including business-to-consumer ("B2C"), business-to-business ("B2B"), and small businesses ("SB") use cases, and is designed to provide the infrastructure necessary to operate online storefronts, manage catalogs and orders, distribute product data, and develop digital content across multiple channels.

The Company is the parent brand behind the BigCommerce, Feedonomics, and Makeswift, and provides an integrated set of enterprise-grade solutions organized across three integrated control planes designed to support the evolving needs of modern commerce. The Company's platform enables businesses to operate within an increasingly AI-driven commerce ecosystem by supporting product discovery, customer engagement, and transaction execution across a range of digital channels and interfaces. The Company's mission reflects a multi-product strategy and rebranding to accurately reflect the Company's role as a unified commerce platform.

The Company operates as a data-centric, global, multi-tenant SaaS infrastructure that enables businesses of all sizes to launch and scale ecommerce operations with lower total cost of ownership and faster time to market. The Company's strategy centers on openness, extensibility, and partner collaboration, distinguishing itself from closed platforms by prioritizing customer choice and aligning with best-in-class providers in payments, fulfillment, ERP, marketing, and other categories to ensure customers can compose the right solution for their business. The Company believes the future of commerce is modular, intelligent, and user-controlled.

Other Liabilities (Tables)

6 Months Ended

Jun. 30, 2026

Other Liabilities Disclosure [Abstract]

Components of Other Current Liabilities

The following table summarizes the components of other current liabilities:


	As of June 30,		As of December 31,
(in thousands)	2026		2025
Sales tax payable	$	3,585	$	2,900
Payroll and payroll related expenses		9,984		9,556
Restructuring related charges		1,455		5,521
Accrued professional services		4,561		3,822
Accrued interest - related party		2,815		2,815
Other		3,385		3,726
Total Other liabilities	$	25,785	$	28,340

Commitments and Contingencies - Schedule of Unconditional Purchase Obligations (Details) $ in Thousands	Jun. 30, 2026 USD ($)
Commitments and Contingencies Disclosure [Abstract]
Remaining six months of 2026	$ 15,622
2027	27,423
2028	29,000
Total	$ 72,045

Operating Leases, Right-of-Use Assets and Lease Liabilities (Tables)

6 Months Ended

Jun. 30, 2026

Leases [Abstract]

Schedule of Future Maturities of Operating Lease Liabilities

The future maturities of operating lease liabilities are as follows:


(in thousands)	As of June 30, 2026
Remaining six months of 2026	$	820
2027		2,387
2028		2,474
2029		2,249
Thereafter		2,136
Total minimum lease payments	$	10,066
Less imputed interest		(2,098	)
Total lease liabilities	$	7,968

Income Taxes - Additional Information (Details)	3 Months Ended		6 Months Ended
Income Taxes - Additional Information (Details)	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Income Tax Disclosure [Abstract]
Effective tax rate	15.62%	(2.71%)	11.96%	(9.32%)
U.S. statutory tax rate	21.00%	21.00%	21.00%	21.00%
Tax years remain open to examination			2022 2023 2024 2025

Restructuring Charges - Additional Information (Details) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Restructuring Cost and Reserve [Line Items]
Restructuring liability	$ 1,455	$ 5,521
2025 Restructure \| Severance Benefits \| Other Current Liabilities
Restructuring Cost and Reserve [Line Items]
Restructuring liability	1,500
Minimum \| 2025 Restructure
Restructuring Cost and Reserve [Line Items]
Expects to incur additional restructuring costs	1,000
Maximum \| 2025 Restructure
Restructuring Cost and Reserve [Line Items]
Expects to incur additional restructuring costs	$ 3,000

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Stockholders' Equity

6 Months Ended

Jun. 30, 2026

Equity [Abstract]

Stockholders' Equity

11. Stockholders’ equity

2020 Equity incentive plan

In 2020, the Company adopted the 2020 Equity Incentive Plan, or “2020 Plan”, under which stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based restricted stock units and other cash-based or stock-based awards may be granted to employees, consultants and directors. Shares of common stock that are issued and available for issuance under the 2020 Plan consist of authorized, but unissued or reacquired shares of common stock or any combination thereof. The Company has granted awards of stock options, restricted stock units, and market-based and performance-based restricted stock units under the 2020 Plan.

A total of 3,873,885 shares of common stock were initially authorized and reserved for issuance under the 2020 Plan. This share reserve automatically increased, and will continue to increase, on each subsequent January 1st through and including January 1, 2031, by an amount equal to the smaller of (a) 5 percent of the number of shares of common stock issued and outstanding on the immediately preceding December 31 and (b) an amount determined by the board of directors. On January 1, 2026 and 2025 the share reserve increased by 4,082,622 shares and 3,928,833 shares, respectively.

During the three months ended June 30, 2026, the Company's Board of Directors approved the adoption of a stockholder rights plan and declared a dividend distribution of one preferred share purchase right on each outstanding share of the Company's Common Stock. Each right will entitle stockholders to buy one one-thousandth of a share of the Company's Series A Junior Participating Preferred Stock at an exercise price of $13.00 per one one-thousandth of a share, subject to adjustment. The dividend was payable to holders of record as of the close of business on April 27, 2026.

The rights will be exercisable only if a person or group acquires 10% or more (or 20% or more in the case of a Passive Institutional Investor) of the Company's outstanding common stock and various other criteria are met (the “Distribution Date”). Until the Distribution Date, the rights will not be exercisable; the rights will not be evidenced by separate rights certificates; and the rights will be transferable by, and only in connection with, the transfer of common stock. The rights will expire on April 12, 2027, unless earlier redeemed or exchanged by the Company.

Stock options

Stock options generally vest and become exercisable over a service period of 4 years from the date of grant, subject to continued service. The Company has not granted and does not anticipate granting stock options in fiscal 2026.


(in thousands)	Outstanding			Weighted-Average Exercise Price		Aggregate Intrinsic Value
Balance as of December 31, 2025		3,066		$	7.37	$	1,173
Stock options granted		0			0		0
Exercised		(317	)		1.74		479
Plan shares expired or canceled		(580	)		11.89		2
Balance as of June 30, 2026		2,169		$	6.99	$	90
Vested and expected to vest		1,984		$	7.00	$	90
Exercisable as of June 30, 2026		1,450		$	7.15	$	90

At June 30, 2026, there was an estimated $2.2 million of total unrecognized compensation expense related to stock options, which reflects outstanding stock option awards that are vested and outstanding stock option awards that are expected to vest. This expense will be recognized over a weighted-average period of 2.22 years.

Restricted Stock Units

RSU activity for the six months ended June 30, 2026 was as follows:


(in thousands)	Outstanding			Weighted Average Grant Date Fair Value		Aggregate Intrinsic Value
Balance as of December 31, 2025		5,518		$	7.50	$	22,732
Granted		2,654			2.93		7,763
Canceled		(1,273	)		7.20		4,031
Vested and converted to shares		(969	)		8.45		2,798
Balance as of June 30, 2026		5,930		$	5.36	$	17,552
Vested and expected to vest		4,285		$	5.68	$	12,683

The expected stock-based compensation expense remaining to be recognized as of June 30, 2026 is $18.0 million related to RSUs, which reflects outstanding RSUs that are vested and outstanding RSUs that are expected to vest. This expense will be recognized over a weighted-average period of 2.48 years.

Market-based PSU and performance-based PSU activity for the six months ended June 30, 2026 was as follows:


(in thousands)	Outstanding			Weighted Average Grant Date Fair Value		Aggregate Intrinsic Value
Balance as of December 31, 2025		811		$	7.22	$	3,341
Granted		1,093			3.02		3,235
Canceled		(135	)		6.75		400
Change in awards based on performance		(137	)		5.69		366
Vested and converted to shares		(174	)		5.52		515
Balance as of June 30, 2026		1,458		$	4.42	$	4,316
Vested and expected to vest		1,035		$	4.61	$	3,065

The grant date fair value of the market-based awards issued in March and May was $3.29. Significant assumptions used in the Monte Carlo simulation model for the market-based PSU awards granted are as follows:


	Six months ended June 30,
	2026	2025
Volatility	53.10%	64.59%
Risk-free interest rate	3.47%	3.63%
Dividend yield	0.00%	0.00%

The aggregate expected stock-based compensation expense remaining to be recognized as of June 30, 2026 is $2.68 million which reflects market-based and performance-based PSUs that are outstanding and expected to vest. This expense will be recognized over a weighted-average period of 1.39 years.

Debt - Summary of Convertible Notes (Details) $ / shares in Units, $ in Thousands	1 Months Ended	6 Months Ended
	Aug. 31, 2024 $ / shares	Jun. 30, 2026 USD ($) $ / shares	Dec. 31, 2025 USD ($)	Sep. 30, 2021
2028 Convertible Notes
Debt Instrument [Line Items]
Date of Issuance		2024-08
Maturity Date	Oct. 01, 2028
Contractual Interest Rate	7.50%
Outstanding Principal \| $		$ 150,000	$ 150,000
Conversion Rate for Each $1,000 Principal	0.0625
Initial conversion \| $ / shares	$ 16
2028 Convertible Notes \| Related Party
Debt Instrument [Line Items]
Date of Issuance		2024-08
Maturity Date		Oct. 01, 2028
Contractual Interest Rate		7.50%
Outstanding Principal \| $		$ 150,000
Conversion Rate for Each $1,000 Principal		0.0625
Initial conversion \| $ / shares		$ 16
2026 Convertible Notes
Debt Instrument [Line Items]
Date of Issuance		2021-09
Maturity Date		Oct. 01, 2026
Contractual Interest Rate		0.25%		0.25%
Outstanding Principal \| $		$ 4,060	$ 4,060
Conversion Rate for Each $1,000 Principal		0.01368
Initial conversion \| $ / shares		$ 73.11

Net Income (Loss) per Share - Schedule of Earnings Per Share Basic and Diluted (Parenthetical) (Details) - shares	3 Months Ended	6 Months Ended
	Jun. 30, 2025	Jun. 30, 2025
Earnings Per Share [Abstract]
Dilutive securities common shares	0	0

Stockholders' Equity - Summary of RSU Activity (Details) $ / shares in Units, shares in Thousands, $ in Thousands	6 Months Ended
	Jun. 30, 2026 USD ($) $ / shares shares
Restricted stock units
Class Of Stock [Line Items]
Nonvested shares, beginning period \| shares	5,518
Granted (in shares) \| shares	2,654
Cancelled, shares \| shares	(1,273)
Vested and converted to shares, shares \| shares	(969)
Nonvested shares, ending period \| shares	5,930
Vested and expected to vest (in shares) \| shares	4,285
Weighted average grant date fair value beginning period \| $ / shares	$ 7.5
Weighted average grant date fair value, Granted \| $ / shares	2.93
Weighted average grant date fair value, Cancelled \| $ / shares	7.2
Weighted average grant date fair value, Vested and converted to shares \| $ / shares	8.45
Weighted average grant date fair value ending period \| $ / shares	5.36
Weighted average grant date fair value, Vested and expected to vest \| $ / shares	$ 5.68
Aggregate Intrinsic Value, Beginning value \| $	$ 22,732
Aggregate Intrinsic Value, granted \| $	7,763
Aggregate Intrinsic Value, canceled \| $	4,031
Aggregate Intrinsic Value, Vested and converted to shares \| $	2,798
Aggregate Intrinsic Value, Ending balance \| $	17,552
Aggregate Intrinsic Value, vested and expected to vest \| $	$ 12,683
Market-based and performance-based restricted stock
Class Of Stock [Line Items]
Nonvested shares, beginning period \| shares	811
Granted (in shares) \| shares	1,093
Cancelled, shares \| shares	(135)
Change in awards based on performance \| shares	(137)
Vested and converted to shares, shares \| shares	(174)
Nonvested shares, ending period \| shares	1,458
Vested and expected to vest (in shares) \| shares	1,035
Weighted average grant date fair value beginning period \| $ / shares	$ 7.22
Weighted average grant date fair value, Granted \| $ / shares	3.02
Weighted average grant date fair value, Cancelled \| $ / shares	6.75
Weighted average grant date fair value, Change in awards based on performance \| $ / shares	5.69
Weighted average grant date fair value, Vested and converted to shares \| $ / shares	5.52
Weighted average grant date fair value ending period \| $ / shares	4.42
Weighted average grant date fair value, Vested and expected to vest \| $ / shares	$ 4.61
Aggregate Intrinsic Value, Beginning value \| $	$ 3,341
Aggregate Intrinsic Value, granted \| $	3,235
Aggregate Intrinsic Value, canceled \| $	400
Aggregate Intrinsic Value,Change in awards based on performance \| $	366
Aggregate Intrinsic Value, Vested and converted to shares \| $	515
Aggregate Intrinsic Value, Ending balance \| $	4,316
Aggregate Intrinsic Value, vested and expected to vest \| $	$ 3,065

Revenue Recognition and Deferred Costs (Tables)

6 Months Ended

Jun. 30, 2026

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregate Revenue by Major Source

The following table disaggregates revenue by major source:


	Three months ended June 30,				Six months ended June 30,
(in thousands)	2026		2025		2026		2025
Subscription solutions	$	63,129	$	63,656	$	126,804	$	125,769
Partner and services		21,382		20,777		44,549		41,034
Revenue	$	84,511	$	84,433	$	171,353	$	166,803

Schedule of Revenue by Geographic Region

Revenue by geographic region was as follows:


	Three months ended June 30,				Six months ended June 30,
(in thousands)	2026		2025		2026		2025
Revenue:
United States	$	63,755	$	64,405	$	129,510	$	127,026
EMEA		11,103		9,889		22,447		19,854
APAC		5,869		6,118		11,815		12,043
Rest of World		3,784		4,021		7,581		7,880
Revenue	$	84,511	$	84,433	$	171,353	$	166,803

Revenue Recognition and Deferred Costs - Additional Information (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Disaggregation Of Revenue [Line Items]
Deferred sales commissions	$ 1,200,000	$ 1,600,000	$ 1,800,000	$ 2,200,000
Deferred commission amortization expense	$ 1,700,000	$ 2,500,000	$ 3,700,000	$ 5,100,000
United States \| Revenue From Contract With Customer \| Geographic Concentration Risk
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	75.00%	76.00%	76.00%	76.00%
EMEA \| Revenue From Contract With Customer \| Geographic Concentration Risk
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	13.00%	12.00%	13.00%	12.00%
Sales Commission
Disaggregation Of Revenue [Line Items]
Impairment of deferred commissions	$ 0	$ 0	$ 0	$ 0

Net Income (Loss) per Share - Schedule of Antidilutive Securities Outstanding Excluded from Computation of Weighted-Average Shares Outstanding (Details) - shares shares in Thousands	6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	16,356	19,894
Stock Options Outstanding
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	2,069	3,699
Restricted Stock Units
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	3,398	5,885
Performance-Based Restricted Stock Units
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	1,458	879
Convertible Notes
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities outstanding excluded from computation of basic weighted-average shares outstanding	9,431	9,431

Operating Leases, Right-of-Use Assets and Lease Liabilities

6 Months Ended

Jun. 30, 2026

Leases [Abstract]

Operating Leases, Right-of-Use Assets and Lease Liabilities

7. Operating leases, right-of-use assets and lease liabilities

The Company leases or subleases facilities under operating lease agreements that expire at various dates through 2031. Some of these arrangements contain renewal options and require the Company to pay taxes, insurance and maintenance costs. Operating lease right-of-use assets and operating lease liabilities are recognized at the lease commencement date based on the present value of the lease payments over the lease term. Right-of-use assets also include adjustments related to deferred lease payments and lease incentives. Renewal options were not included in the right-of-use asset and operating lease liability calculation. As of June 30, 2026, there were no finance leases. There was no impairment recorded for leases for the three and six months ended June 30, 2026 and 2025.

Operating lease expense was $0.5 million and $0.4 million for the three months ended June 30, 2026 and 2025, respectively, and was $1.0 million and $0.6 million for the six months ended June 30, 2026 and 2025, respectively.

The future maturities of operating lease liabilities are as follows:


(in thousands)	As of June 30, 2026
Remaining six months of 2026	$	820
2027		2,387
2028		2,474
2029		2,249
Thereafter		2,136
Total minimum lease payments	$	10,066
Less imputed interest		(2,098	)
Total lease liabilities	$	7,968

Summary of Significant Accounting Policies (Policies)

6 Months Ended

Jun. 30, 2026

Accounting Policies [Abstract]

Basis of presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”) for interim financial information.

In the opinion of management, there have been no significant changes from the significant accounting policies disclosed in Note 2 of the "Notes to Consolidated Financial Statements" included in our Form 10-K for the fiscal year ended December 31, 2025 filed with the Securities and Exchange Commission (“SEC”) on March 2, 2026 (our "Annual Report"). The accompanying interim unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and include all adjustments, consisting of normal, recurring adjustments, necessary for a fair presentation. Certain information and disclosures normally included in the notes to the annual consolidated financial statements prepared in accordance with GAAP have been omitted from these interim unaudited condensed consolidated financial statements pursuant to the rules and regulations of the SEC. Accordingly, these interim unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and the accompanying notes in our Annual Report. The results of operations for the three and six months ended June 30, 2026, are not necessarily indicative of the results to be expected for the year ending December 31, 2026, or for any other period.

Basis of consolidation

The accompanying condensed consolidated financial statements include the Company’s accounts and the accounts of the Company’s wholly-owned subsidiaries. All material intercompany accounts and transactions have been eliminated in consolidation.

The Company’s fiscal year ends on December 31. References to "fiscal 2026," for example, refer to the fiscal year ended December 31, 2026.

Use of estimates

The preparation of condensed consolidated financial statements in conformity with GAAP requires the Company’s management to make estimates and assumptions.

Significant estimates and assumptions made by management in these condensed consolidated financial statements include:

•

the allowance for credit losses;

•

constrained revenue;

•

variable consideration for revenue recognition;

•

the period of benefit associated with costs capitalized to obtain revenue contracts;

•

fair value of certain stock awards issued;

•

valuation of convertible notes;

•

incremental borrowing rate used in the measurement of lease liabilities;

•

the useful lives of intangible assets; and

•

the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;

Because of the use of estimates inherent in the financial reporting process, actual results could differ and the differences could be material to the Company’s consolidated financial statements.

Recent Accounting Pronouncements Not Yet Adopted

ASU 2024-03, Disaggregation of Income Statement Expenses (Topic 220)

In November 2024, the FASB issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses. The new guidance is intended to provide investors more detailed disclosures around certain types of expenses, including employee compensation, depreciation, intangible asset amortization, and other specific expense categories. This standard also requires disclosure of the total amount of selling expenses to be presented in the notes to the financial statements. ASU 2024-03 is effective for the Company's fiscal years beginning after December 15, 2026, and interim periods within fiscal years after December 15, 2027. The Company is currently assessing the impact this standard will have on the Company's consolidated financial statements.

ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40)

In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software. The amendments in this Update remove all references to prescriptive and sequential software developmental stages (referred to as "project stages"). ASU 2025-06 requires entities to begin capitalizing software costs when management authorizes and commits to funding the software project, and it is probable that the project will be completed and the software will be used for its intended purpose. ASU 2025-06 is effective for the Company's fiscal years beginning after December 15, 2027, and interim periods with those annual reporting periods. Early adoption is permitted. The Company is currently assessing the impact this standard will have on the Company's consolidated financial statements.

ASU 2025-11, Interim Reporting (Topic 270): Narrow-Scope Improvements

In November 2025, the FASB issued ASU 2025-11, Interim Reporting (Topic 270): Narrow-Scope Improvements to improve the navigability of required interim disclosures and clarify when applicable. ASU 2025-11 is not intended to change the fundamental nature of interim reporting or expand or reduce current interim disclosure requirements, but to provide clarity on current interim reporting requirements. ASU 2025-11 is effective for the Company's fiscal years beginning after December 15, 2027, and interim periods with those annual reporting periods. Early adoption is permitted. The Company is currently assessing the impact this standard will have on the Company's condensed consolidated financial statements.

ASU 2025-12, Codification Improvements

In December 2025, the FASB issued ASU 2025-12, Codification Improvements to address suggestions received from stakeholders on the Accounting Standards Codification and to make other incremental improvements to U.S. GAAP. The update represents changes to the Codification that (1) clarify, (2) correct errors, and (3) make minor improvements. ASU 2025-12 is effective for the Company's fiscal years beginning after December 15, 2026, and interim periods with those annual reporting periods. The Company is currently assessing the impact this standard will have on the Company's consolidated financial statements.

Other accounting standard updates effective for interim and annual periods beginning after December 31, 2025 are not expected to have a material impact on the Company’s financial position, results of operations or cash flows.

Segments

The Company provides professional-grade commerce solutions for all types of customers at all stages of their ecommerce growth. The Company conducts business as a single operating and reportable segment, which is based upon the Company's current organizational and management structure, as well as information used by the chief operating decision makers (CODMs) to allocate resources and assess company performance.

The Company’s CODM committee is comprised of the chief executive officer (CEO) and the chief financial officer and chief operating officer (CFO and COO). The Company's CODM committee reviews the financial information presented on a consolidated

basis for purposes of making operating decisions, allocating resources, and evaluating financial performance. The accounting policies of the segment are the same as those described in the summary of significant accounting policies in Note 2.

In accordance with ASC 280, the Company concludes that consolidated net income (loss), as reported on the consolidated statement of operations, is the key measure of profitability that is required to be reported as it is the measure determined in accordance with measurement principles most consistent with GAAP. The CODMs use net income (loss) to allocate resources and assess performance which enhances the CODMs' ability to compare past financial performance with current financial performance and analyze business performance and trends. This metric is used when monitoring budget versus actual results, and to assess the performance of the Company's strategic priorities of driving efficient revenue growth. The significant expenses within net income (loss) on which the CODM committee relies include those that are reported on the consolidated statements of operations. The measure of segment assets is reported on the consolidated balance sheets as total assets.

Accounts receivable

Accounts receivable are stated at net realizable value and include both billed and unbilled receivables. Accounts receivable are net of an allowance for credit losses, are not collateralized, and do not bear interest. Payment terms range from due immediately to due within 90 days. Unbilled receivable balances arise primarily when the Company provides services in advance of invoicing for those services. Billing for revenues relating to the volume of transactions processed by the customer are generally billed a month in arrears, resulting in an unbilled receivable. The accounts receivable balance at June 30, 2026 and December 31, 2025 included unbilled receivables of $15.0 million and $14.3 million, respectively.

The Company assesses the collectability of outstanding accounts receivable on an ongoing basis and maintains an allowance for credit losses for accounts receivable deemed uncollectible. To determine the allowance, the Company analyzes grouped customers by similar risk profiles, along with the invoiced accounts receivable portfolio, the age of the outstanding balance and historical write-offs, unbilled accounts receivable for significant risks and historical collection activity. Additionally, the Company applied the practical expedient related to the estimation of expected credit losses for current accounts receivable and current contract assets.

Identified risks pertaining to the Company’s invoiced accounts receivable include the delinquency level and customer type. The estimate of the amount of accounts receivable that may not be collected is based on aging of the accounts receivable balances, historical customer delinquency, and assessment of the overall portfolio and general economic conditions.

The allowance for credit losses consisted of the following:


(in thousands)
Balance at December 31, 2025	$	4,048
Provision for expected credit losses		111
Write-offs recorded against the allowance		(361	)
Balance at March 31, 2026	$	3,798
Provision for expected credit losses		1,098
Write-offs recorded against the allowance		(1,202	)
Balance at June 30, 2026	$	3,694

Contract Assets

The Company records a contract asset when revenue recognized on a contract exceeds the billings. Contract assets are recorded on the condensed consolidated balance sheets at the end of each reporting period in prepaid expenses and other assets, net. Typically, contract assets arise from agreements that have tiered billings over the contract life, promotional billing periods, and partner and services revenue agreements that include substantive minimums. Net contract assets were $1.8 million as of June 30, 2026 as compared to $2.5 million as of December 31, 2025.

The Company is exposed to credit losses primarily through sales of products and services to customers and partners. The Company assesses the collectability of outstanding contract assets on an ongoing basis and maintains a reserve which is included in the allowance for credit losses for contract assets deemed uncollectible. To determine the allowance, the Company analyzes the contract asset portfolio for significant risks by considering historical collection experience to determine what will ultimately be collected from its customers and partners. Delinquency level and customer type have been identified as the primary specific risk affecting the Company’s contract assets. The Company applied the practical expedient related to the estimation of expected credit losses for current accounts receivable and current contract assets. The Company has provisioned $0.3 million for credit losses related to contract assets as of June 30, 2026 and December 31, 2025.

Deferred commissions

The Company capitalizes certain sales commissions earned by the Company's sales and account management teams as these commission payments are considered incremental and recoverable costs of obtaining a contract with a customer. The Company begins amortizing deferred commissions costs for a particular customer agreement once the revenue recognition criteria are met and amortizes those deferred costs over the expected period of customer benefit. The Company amortizes deferred sales commissions ratably over the customer life which is approximately 3 years. The amortization of deferred commission is recorded in sales and marketing expense within the condensed consolidated statement of operations. The Company periodically reviews the carrying amount of deferred commissions to determine whether events or changes in circumstances have occurred that could impact the period of benefit of the deferred costs.

Deferred revenue

Deferred revenue primarily consists of amounts that have been received from customers in advance of the performance obligation being satisfied. The Company recognizes revenue from deferred revenue when the services are performed and the corresponding revenue recognition criteria are met. Amounts recognized from deferred revenue represent primarily revenue from the sale of subscription solutions, integration, and marketing services. The Company recognized $14.3 million and $44.7 million of previously deferred revenue during the three and six months ended June 30, 2026.

Capitalized Internal-Use Software Costs

The Company capitalizes software costs associated with the development of internal software in accordance with ASC 350-40, Intangibles - Goodwill and Other - Internal-Use Software. These costs are incurred during the application development phase and meet other requirements for capitalization, including certain software tools. Capitalized software costs are recorded as part of property and equipment, net, and capitalized software costs related to hosting arrangements are recorded within prepaid expenses and other assets within the condensed consolidated balance sheets. These costs are amortized once placed in service over the useful life, which is generally 36 months.

Revenue Recognition

Subscription solutions

Subscription solutions revenue consists primarily of subscription fees from all plans and recurring professional services. Subscription solutions are typically charged annually for the Company’s customers to sell their products and process transactions on the BigCommerce platform. Subscription solutions are generally charged per online store and are based on the store’s subscription plan. Subscription fees are adjusted if a customer’s gross merchandise volume ("GMV") or orders processed are above specified plan thresholds on a trailing twelve-month basis. For most subscription solutions arrangements, the Company utilizes the right to invoice practical expedient and, therefore, recognizes fixed monthly fees or a pro-rata portion of fees and any transaction fees as revenue in the month they are earned. The Company utilizes a pricing structure that provides a discount to the contractual price for customers who have prepayment terms. The total subscription fee and recurring professional services are recognized on a straight-line basis over the term of the contract. In determining the amount of revenue to be recognized, the Company determines whether collection of the entire transaction price is probable. Only amounts deemed probable are recognized as revenue. Key factors in this determination are historical contract termination rates, general economic factors, and customer specific factors.

Subscription solutions include revenue from Feedonomics. Feedonomics provides an AI-based product data feed management platform and related services that enable online retailers and other sellers to automate online listings of the sellers’ information across multiple third-party marketplaces and advertisers. The Company provides these services under service contracts which are generally one year or less, and in many cases month-to-month. These service types may be sold stand-alone or as part of a multi-service bundle (e.g. both marketplaces and advertising). Services are performed and fees are determined based on monthly usage and are billed in arrears.

Contracts with the Company’s retail customers are generally month-to-month, while contract terms with the Company’s enterprise customers generally range from one to three years. Contracts are typically non-cancelable and do not contain refund-type provisions. Revenue is presented net of sales tax and other taxes the Company collects on behalf of governmental authorities.

Partner and services

The Company's partner and services revenue include partner technology integrations, marketing services provided to partners, professional services, and revenue share. Revenue share primarily relates to fees earned by the Company’s partners from customers using the BigCommerce platform, where the Company has an arrangement with such partners to share in those fees as they occur. Revenue from revenue-sharing arrangements is recognized at the time the earning activity is complete, which is generally monthly and variable based on customer usage.

Revenue from partner technology integration fees is recognized on a straight-line basis over the life of the contract, beginning when the integration is complete. The Company's most significant partner technology integration offering is BigCommerce Payments, an embedded payment solution.

Revenue for marketing services are recognized either at the time the earning activity is complete, or ratably over the length of the contract, depending on the nature of the obligations in the contract. Payments received in advance of services being rendered are recorded as deferred revenue and recognized when the obligation is completed.

Professional services, which primarily consist of education packages, launch services, solutions architecting, implementation consulting, and catalog transfer services, are generally billed and recognized as revenue when delivered. The Company also derives revenue from the sales of website themes and applications upon delivery.

Partner revenue share is recognized on a net basis as the Company is the agent in the arrangements with third-party application providers. All other revenue is recognized on a gross basis, as the Company is the principal in these arrangements.

Contracts with multiple performance obligations

A performance obligation is a promise in a contract to transfer a distinct good or service to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require judgment.

The Company’s subscription contracts are generally comprised of a single performance obligation to provide access to the BigCommerce platform, but can include additional performance obligations. For contracts with multiple performance obligations where the contracted price differs from the standalone selling price (“SSP”) for any distinct service, the Company may be required to allocate the contract’s transaction price to each performance obligation using the Company’s best estimate of SSP. Judgment is required to determine the SSP for each distinct performance obligation. A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The primary method used to estimate SSP is the observable prices of products or services sold or priced separately in comparable circumstances to similar customers.

Contracts with the Company’s partners may include multiple performance obligations, which can include integrations and marketing activities. In determining whether integration services are distinct from hosting services the Company considers various factors. These considerations include the level of integration, interdependency, and interrelation between the implementation and hosting services. The Company has concluded that the integration services included in contracts with hosting obligations are not distinct. As a result, the Company defers any arrangement fees for integration services and recognizes such amounts over the life of the hosting obligation commencing when the integration has been completed. To determine if marketing activities are distinct, the Company considers the nature of the promise in the contract, the timing of payment, and the partner expectations. Additional consideration for some partner contracts varies based on the level of customer activity on the platform. Certain agreements contain minimum guarantees of revenue share. These contracts are evaluated to determine if the guaranteed minimum is substantive. If the minimum is deemed substantive, revenue is recognized ratably over the life of the agreement. For most contracts, variable fees are recognized in the period they are earned as the Company utilizes the right to invoice practical expedient.

The timing of revenue recognition, billings and cash collections can result in billed accounts receivable, unbilled receivables, contract assets, and deferred revenue.

Remaining performance obligation

The Company's remaining performance obligations are contracted revenue minimums that have not yet been recognized, including amounts that will be invoiced and recognized as revenue in future periods. Remaining performance obligations are subject to future economic risks, including bankruptcies, regulatory changes and other market factors. The majority of the Company's noncurrent remaining performance obligations are expected to be recognized in the next 13 to 36 months. One of the Company's strategic partner's contract renewal is reflected in the total remaining performance obligation.

Remaining performance obligation consisted of the following:


(in thousands)	Current		Noncurrent		Total
As of June 30, 2026	$	136,166	$	64,712	$	200,878
As of June 30, 2025		122,565		58,221		180,786

Cost of revenue

Cost of revenue consists primarily of expenses related to third-party cloud computing and data storage services, personnel-related costs (including stock-based compensation) for customer support and professional services personnel, costs of maintaining and

securing infrastructure and platform, credit card processing fees, allocation of overhead costs, and amortization of capitalized internal-use software.

Stock-based compensation

The Company has issued stock options, restricted stock units (“RSUs”) and performance based restricted stock units (“PSUs”) to eligible employees and directors.

The Company valued stock options using the Black-Scholes option-pricing model at the date of grant and recognizes the related stock-based compensation expense on a straight-line basis over the service period, net of estimated forfeitures, which is typically four years.

The Company measures the fair value of RSUs based on the closing market price of the common stock on the date of grant. RSUs generally vest over a four-year period either (i) in equal annual installments, or (ii) 25 percent on the one-year anniversary of the grant date with the remaining 75 percent vesting in equal quarterly installments thereafter, in each case, subject to continued service. Stock-based compensation expense is recognized on a straight-line basis over the requisite service period.

The Company grants PSUs to executive officers and other members of senior management which provide for shares of common stock to be earned based on the Company's total stockholder return compared to the Russell 2000 index, and are referred to as market-based awards. The Company values these market-based awards on the grant date using the Monte Carlo simulation model. The determination of fair value is affected by the Company's stock price and a number of assumptions including the expected volatility and the risk-free interest rate. The Company assumes no dividend yield and recognizes stock-based compensation expense on a straight-line basis from grant date over the service period of the award. The market-based awards will cliff-vest at the end of the three-year period ranging from 0 percent to 200 percent of the target number of PSUs granted.

The Company also grants PSUs to executive officers and other members of senior management which provide for shares of common stock to be earned based on its attainment of the Company's adjusted earnings before interest, taxes, depreciation and amortization (“adjusted EBITDA”) and annual recurring revenue ("ARR") relative to a target specified in the applicable agreement, and are referred to as Company performance-based awards. The Company typically values these awards at the closing market price on the date of grant. The vesting of Company performance-based awards is conditioned upon the achievement of certain targets and will vest in three annual tranches in a percentage of the target number of shares between 0 percent to 200 percent. The Company recognizes stock-based compensation expense on a straight-line basis over the service period, if it is probable that the performance condition will be achieved. Adjustments to stock-based compensation expense are made, as needed, each reporting period based on changes in our estimate of the number of units that are probable of vesting.

Restructuring charges

Costs to restructure certain internal operations are accounted for as one-time termination and exit costs. A liability for a cost associated with restructuring activities is recognized and measured at its estimated fair value in our condensed consolidated balance sheet in the period the liability is incurred. All costs relating to restructurings are recorded as "Restructuring charges" in the condensed consolidated statement of operations.

We recognize employee severance costs when payments are probable and amounts are estimable or when notification occurs depending on whether the severance costs paid are part of an ongoing benefit arrangement. Costs related to contracts without future benefit or contract terminations are recognized at the earlier of the contract termination or the cease-use dates. Additionally, restructuring charges include considerations of various capital alternatives or changes in business activities which include expenses related to retention and relocation benefits, accelerated depreciation, professional services, and other costs.

Condensed Consolidated Statements of Operations (Unaudited) - USD ($)
shares in Thousands, $ in Thousands

3 Months Ended

6 Months Ended

Jun. 30, 2026

Jun. 30, 2025

Jun. 30, 2026

Jun. 30, 2025

Income Statement [Abstract]

Revenue

$ 84,511

$ 84,433

$ 171,353

$ 166,803

Cost of revenue

^[1]

20,982

17,739

41,173

34,723

Gross profit

63,529

66,694

130,180

132,080

Operating expenses:

Sales and marketing

^[1]

27,510

35,071

53,706

65,437

Research and development

^[1]

17,674

18,310

35,707

37,516

General and administrative

^[1]

14,183

15,855

28,398

29,499

Amortization of intangible assets

1,453

2,520

2,982

4,855

Acquisition related costs

111

444

Restructuring charges

1,614

915

3,526

Total operating expenses

60,825

73,481

121,708

141,277

Income (loss) from operations

2,704

(6,787)

8,472

(9,197)

Gain on convertible note extinguishment

3,931

Interest income

1,231

1,171

2,401

2,471

Interest expense

(2,490)

(2,522)

(4,973)

(5,065)

Other expense

(139)

(23)

(413)

(130)

Income (loss) before provision for income taxes

1,306

(8,161)

5,487

(7,990)

Provision for income taxes

(204)

(221)

(656)

(745)

Net income (loss)

$ 1,102

$ (8,382)

$ 4,831

$ (8,735)

Basic net income (loss) per share

$ 0.01

$ (0.1)

$ 0.06

$ (0.11)

Diluted net income (loss) per share

$ 0.01

$ (0.1)

$ 0.06

$ (0.11)

Shares used to compute basic net income (loss) per share

82,627

80,122

82,337

79,482

Shares used to compute diluted net income (loss) per share

82,790

80,122

82,564

79,482

[1]

Amounts include stock-based compensation expense and associated payroll tax costs, as follows:


	Three months ended June 30,				Six months ended June 30,
	2026		2025		2026		2025
Cost of revenue	$	412	$	720	$	946	$	1,466
Sales and marketing		602		1,820		806		3,595
Research and development		1,367		2,740		2,869		5,782
General and administrative		1,572		2,045		3,566		1,901

Debt

6 Months Ended

Jun. 30, 2026

Debt Disclosure [Abstract]

Debt

10. Debt

The Company's convertible note obligations, including the level within the fair value hierarchy (see note 4. Fair Value Measurements), are as follows:


	As of June 30, 2026											As of December 31, 2025
	Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Fair Value				Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Fair Value
(in thousands)	Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Amount		Level		Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Amount		Level
2028 Convertible Notes*	$	150,000	$	2,494		$	152,494	$	151,408		3	$	150,000	$	3,012		$	153,012	$	150,105		3
2026 Convertible Notes**		4,060		(14	)		4,046		3,879		2		4,060		(23	)		4,037		3,764		2
Total carrying value of convertible notes						$	156,540										$	157,049

(*) The fair value was calculated using a binomial lattice model which incorporates the terms and conditions of the convertible notes and market-based risk measurement that are indirectly observable, such as market credit spread, and therefore are Level 3 investments. The lattice model produced an estimated fair value based on changes in the price of the underlying common share price over successive periods of time. An estimated yield based on market data was used to discount straight debt cash flows.

(**) The fair value is influenced by interest rates, the Company's stock price and is determined by prices observed in market trading. Since the market for trading of the 2026 Convertible Notes is not considered to be an active market, the estimated fair value is based on Level 2 inputs.

The following table presents details of the Company's convertible notes as of June 30, 2026 which are further discussed below:


	Date of Issuance	Maturity Date	Contractual Interest Rate			Outstanding Principal (in thousands)		Conversion Rate for Each $1,000 Principal		Initial Conversion Price per Share
2028 Convertible Notes - related party	August 2024	10/1/2028		7.50	%	$	150,000	$	62.50	$	16.00
2026 Convertible Notes	September 2021	10/1/2026		0.25	%	$	4,060	$	13.68	$	73.11

The $150.0 million principal amount of the 2028 Convertible Notes is held by a related party, who is an equity holder.

The total interest expense recognized related to the Company’s convertible notes and financing obligation consists of the following:


	Three months ended June 30,						Six months ended June 30,
(in thousands)	2026			2025			2026			2025
Contractual interest expense	$	2,815		$	2,815		$	5,630		$	5,647
Amortization of (premium) and issuance costs		(256	)		(243	)		(509	)		(458	)
Capitalization of interest expense		(69	)		(50	)		(148	)		(124	)
Total	$	2,490		$	2,522		$	4,973		$	5,065

2028 Convertible Notes

In August 2024, the Company entered into a privately negotiated exchange agreement (the "Exchange Agreement") with a holder of its 0.25 percent unsecured convertible senior notes due 2026 (the "2026 Convertible Notes"). Pursuant to the Exchange Agreement, the Company exchanged (the "Exchange Transaction") approximately $161.2 million in aggregate principal amount of the 2026 Convertible Notes for $150.0 million in aggregate principal amount of new 7.50 percent convertible senior notes due 2028 (the “2028 Convertible Notes”).

The 2028 Convertible Notes are senior, initially unsecured obligations of the Company and accrue interest at a rate of 7.50 percent per annum, payable semi-annually in arrears on April 1 and October 1 of each year, beginning on October 1, 2024. The 2028 Convertible Notes will mature on October 1, 2028, unless earlier converted, redeemed or repurchased by the Company. Before July 3, 2028, noteholders will have the right to convert their 2028 Convertible Notes only upon the occurrence of certain events. From and after July 3, 2028, noteholders may convert their 2028 Convertible Notes at any time at their election until the close of business on the second scheduled trading day immediately before the maturity date. The Company will settle conversions by paying or delivery, as applicable, cash, shares of its common stock or a combination of cash and shares of its common stock, at the Company's election. The 2028 Convertible Notes will be convertible with an initial conversion rate of 62.5000 shares of common stock per $1,000 principal amount of 2028 Convertible Notes, which represents an initial conversion price of $16.00 per share of common stock, when certain conditions are met. The conversion rate and conversion price will be subject to adjustments related to standard anti-dilution provisions upon the occurrence of certain events.

The Company may not redeem the 2028 Convertible Notes prior to October 7, 2026. The 2028 Convertible Notes will be redeemable, in whole or in part (subject to certain limitations), for cash at the Company’s option at any time, and from time to time, on or after October 7, 2026 and on or before the 25th scheduled trading day immediately before the maturity date, but only if the last reported sale price per share of the Company’s common stock exceeds 130 percent of the conversion price for a specified period of time and certain other conditions are satisfied. The redemption price will be equal to the principal amount of the 2028 Convertible Notes to be redeemed, plus accrued and unpaid interest, if any, up to, but excluding, the redemption date. In addition, calling any 2028 Convertible Note for redemption will constitute a Make-Whole Fundamental Change with respect to that 2028 Convertible Note, in which case the conversion rate applicable to the conversion of that 2028 Convertible Note will be increased in certain circumstances if it is converted after it is called for redemption. Pursuant to the Partial Redemption Limitation, the Company may not elect to redeem less than all of the outstanding 2028 Convertible Notes unless at least $100.0 million aggregate principal amount of 2028 Convertible Notes are outstanding and not subject to redemption as of the time the Company sends the related redemption notice.

If a “fundamental change” (as defined in the indenture for the 2028 Convertible Notes) occurs, then, subject to a limited exception, noteholders may require the Company to repurchase their 2028 Convertible Notes for cash. The repurchase price will be equal to the

principal amount of the 2028 Convertible Notes to be repurchased, plus accrued and unpaid interest, if any, up to, but excluding, the applicable repurchase date.

As of June 30, 2026, approximately $150.0 million aggregate principal amount of 2028 Convertible Notes remain outstanding. The remaining unamortized debt issuance costs are recorded as a contra-liability and are amortized utilizing the effective interest rate of approximately 8 percent over the term of the 2028 Convertible Notes. The remaining unamortized premium related to the fair value adjustment of the 2028 Convertible Notes is amortized using an effective interest rate of approximately 6 percent. The Company is in compliance with the terms of the indenture, and has not experienced any events that would constitute an event of default.

2026 Convertible Notes

As of June 30, 2026, approximately $4.1 million principal amount of 2026 Convertible Notes remain outstanding. The remaining unamortized debt issuance costs are recorded as a contra-liability and are amortized utilizing the effective interest rate of 0.73 percent over the term of the 2026 Convertible Notes.

The Company is in compliance with the terms of the indenture, and has not experienced any events that would constitute an Event of Default under the 2026 Convertible Notes.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 815
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 8A
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480434/815-10-50-8A

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
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-Subparagraph (SX 210.4-08(c))
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-URI https://asc.fasb.org/1943274/2147480678/235-10-S99-1

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147481544/470-10-50-6

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
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-Paragraph 6
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-URI https://asc.fasb.org/1943274/2147481544/470-10-50-6

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147477092/405-40-50-1

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147477092/405-40-50-1

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
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-Name Accounting Standards Codification
-Section 50
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Reference 12: http://fasb.org/us-gaap/role/ref/legacyRef
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-URI https://asc.fasb.org/470/tableOfContent

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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-SubTopic 30
-Name Accounting Standards Codification
-Section 45
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482925/835-30-45-2

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
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Reference 15: http://www.xbrl.org/2003/role/disclosureRef
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Reference 16: http://www.xbrl.org/2003/role/disclosureRef
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Reference 17: http://www.xbrl.org/2003/role/disclosureRef
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Reference 18: http://www.xbrl.org/2003/role/disclosureRef
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Reference 19: http://www.xbrl.org/2003/role/disclosureRef
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Reference 20: http://www.xbrl.org/2003/role/disclosureRef
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Reference 21: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Restructuring Charges

6 Months Ended

Jun. 30, 2026

Restructuring and Related Activities [Abstract]

Restructuring Charges

8. Restructuring charges

During fiscal 2025, the Company committed to a plan (the “2025 Restructure”) to realign the Company’s current workforce with the Company’s on-going cost structure. The decision to implement the 2025 Restructure is based on continuous improvement efforts to optimize operational costs and efficiencies across fiscal 2026 intended to better position the Company for continued profitable revenue growth.

In connection with the 2025 Restructure, restructuring charges are primarily comprised of severance payments, professional services, contract costs, accelerated depreciation of internal use software and other related costs. Within the condensed consolidated balance sheet, the liability for 2025 Restructuring charges of $1.5 million as of June 30, 2026, is recorded to other current liabilities. These charges were recorded within Restructuring Charges on the accompanying condensed consolidated statement of operations.

The Company expects to incur additional costs relating to the 2025 Restructure of approximately $1.0 million to $3.0 million through the first half of fiscal 2027 relating to relocation and retention benefits and professional services costs. The additional expenses the Company expects to incur are subject to assumptions, and actual expenses may differ from the estimates disclosed above.

The following table summarizes the activities related to the Company's 2025 Restructure:


	As of June 30, 2026												As of December 31, 2025
(in thousands)	Workforce reduction			Contract Costs and Internal Use Software			Other Restructuring Charges			Total			Workforce reduction			Contract Costs and Internal Use Software			Other Restructuring Charges			Total
Liability, beginning of the period	$	5,183		$	548		$	240		$	5,971		$	0		$	0		$	0		$	0
Additional charges		561			0			354			915			5,368			766			1,300			7,434
Payments		(4,399	)		(548	)		(484	)		(5,431	)		(12	)		0			(1,060	)		(1,072	)
Non-cash items		0			0			0			0			(173	)		(218	)		0			(391	)
Liability, end of the period	$	1,345		$	0		$	110		$	1,455		$	5,183		$	548		$	240		$	5,971

Condensed Consolidated Balance Sheets (Unaudited) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Current assets
Cash and cash equivalents	$ 57,165	$ 44,258
Restricted cash	1,164	1,905
Marketable securities	99,159	96,838
Accounts receivable, net	51,609	49,967
Prepaid expenses and other assets, net	15,629	15,349
Deferred commissions	4,775	6,045
Total current assets	229,501	214,362
Property and equipment, net	19,487	13,983
Operating lease, right-of-use-assets	6,291	7,090
Prepaid expenses and other assets, net of current portion	6,562	6,677
Deferred commissions, net of current portion	2,762	3,466
Intangible assets, net	8,304	11,286
Goodwill	51,927	51,927
Total assets	324,834	308,791
Current liabilities
Accounts payable	9,324	9,870
Accrued liabilities	2,621	4,787
Deferred revenue	69,759	59,576
Convertible notes	4,046	4,037
Operating lease liabilities	1,796	1,576
Other liabilities	25,785	28,340
Total current liabilities	113,331	108,186
Operating lease liabilities, net of current portion	6,172	6,892
Other liabilities, net of current portion	1,208	1,347
Total liabilities	273,205	269,437
Stockholders’ equity
Common stock	7	7
Additional paid-in capital	687,951	680,153
Accumulated other comprehensive income	(130)	224
Accumulated deficit	(636,199)	(641,030)
Total stockholders’ equity	51,629	39,354
Total liabilities and stockholders’ equity	324,834	308,791
Related Party
Current liabilities
Convertible notes, net of current portion - related party	$ 152,494	$ 153,012

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Cash flows from operating activities
Net income (loss)	$ 1,102	$ (8,382)	$ 4,831	$ (8,735)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization expense	3,015	3,845	5,901	8,126
Amortization of discount on convertible notes	178	165	352	352
Amortization of premium on convertible notes	(433)	(408)	(860)	(810)
Accretion on marketable securities, net	(404)	0	(867)	0
Stock-based compensation expense	3,916	7,236	8,006	12,445
Provision for expected credit losses	1,110	1,598	1,724	2,528
Gain on convertible notes extinguishment	0	0	0	(3,931)
Changes in operating assets and liabilities:
Accounts receivable	(3,451)	(9,005)	(3,463)	(5,985)
Prepaid expenses and other assets	2,828	2,159	(111)	(2,925)
Deferred commissions	533	747	1,974	2,682
Accounts payable	824	444	(60)	1,122
Accrued and other liabilities	(5,044)	8,078	(4,144)	(59)
Deferred revenue	918	7,080	10,183	9,148
Net cash provided by operating activities	5,092	13,557	23,466	13,958
Cash flows from investing activities:
Cash paid for website domain name	0	0	0	(2,444)
Purchase of capitalized internal-use software, leasehold improvements, and property and equipment	(5,042)	(1,651)	(9,327)	(2,476)
Maturity of marketable securities	19,000	13,000	43,000	41,579
Purchase of marketable securities	(19,658)	(32,572)	(44,765)	(40,517)
Net cash used in investing activities	(5,700)	(21,223)	(11,092)	(3,858)
Cash flows from financing activities:
Proceeds from exercise of stock options	13	1,973	552	3,069
Taxes paid related to net share settlement of equity awards	(167)	(126)	(760)	(1,351)
Payment of convertible note issuance costs	0	0	0	(217)
Repayment of convertible notes and financing obligation	0	0	0	(54,528)
Net cash provided by (used in) financing activities	(154)	1,847	(208)	(53,027)
Net change in cash and cash equivalents and restricted cash	(762)	(5,819)	12,166	(42,927)
Cash and cash equivalents and restricted cash, beginning of period	59,091	53,248	46,163	90,356
Cash and cash equivalents and restricted cash, end of period	58,329	47,429	58,329	47,429
Noncash investing and financing activities:
Capital additions, accrued but not paid	624	735	624	735
Right-of-use asset obtained in exchange for new operating lease liability	0	0	0	5,516
Nonrelated Party
Supplemental cash flow information:
Cash paid for interest	5	0	5	0
Related Party
Supplemental cash flow information:
Cash paid for interest	$ 5,625	$ 0	$ 5,625	$ 5,685

Income Taxes

6 Months Ended

Jun. 30, 2026

Income Tax Disclosure [Abstract]

Income Taxes

12. Income taxes

The income tax expense for the three and six months ended June 30, 2026 is based on the estimated annual effective tax rate for fiscal 2026. The Company’s provision for income taxes is based on estimated effective tax rates derived from an estimate of annual consolidated earnings before taxes, adjusted for nondeductible expenses, other permanent items, valuation allowances, and any applicable income tax credits.

For purposes of calculating income tax expense, the Company continued to maintain a full valuation allowance on our U.S. federal and state net deferred tax assets as it was more likely than not that those deferred tax assets will not be realized. However, given the Company's recent net income, in accordance with our policy, the Company will continue to monitor the positive and negative evidence, and will adjust the valuation allowance as sufficient positive evidence becomes available. The exact timing and amount of the valuation allowance release would be subject to change based on the level of profitability that the Company can achieve.

For the three months ended June 30, 2026 and 2025, the Company’s provision for income taxes reflected an effective tax rate of (15.62) percent and (2.71) percent, respectively. For the six months ended June 30, 2026 and 2025, the Company had an effective tax rate of (11.96) percent and (9.32) percent, respectively.

For the three and six months ended June 30, 2026 and 2025, the Company’s effective tax rate was lower than the U.S. federal statutory rate of 21 percent primarily due to the Company's valuation allowance offsetting the benefits of losses. The Company’s total income tax expense consists primarily of state current income tax expense unable to be offset by attributes, deferred income tax expense relating to the tax amortization of acquired goodwill, and current income tax expense from foreign operations.

Operating losses and tax credits generated in years prior to 2022 remain open to adjustment until the statute of limitations closes for the tax year in which the net operating losses are utilized. Tax years 2022 through 2025 generally remain open to examination by the major taxing jurisdictions to which the Company is subject.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Stockholders' Equity - Summary of Stock Options and Market based Awards Valuation Assumptions (Details) - Market-Based Awards	6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Volatility	53.10%	64.59%
Risk-free interest rate	3.47%	3.63%
Dividend yield	0.00%	0.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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+ Details

Commitments and Contingencies (Tables)

6 Months Ended

Jun. 30, 2026

Commitments and Contingencies Disclosure [Abstract]

Schedule of Unconditional Purchase Obligations

The Company had unconditional purchase obligations as of June 30, 2026 as follows:


(in thousands)	As of June 30, 2026
Remaining six months of 2026	$	15,622
2027		27,423
2028		29,000
Total	$	72,045

Debt - Summary of Total Interest Expense Recognized Related to Financing Obligation (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Debt Instrument [Line Items]
Contractual interest expense	$ 2,815	$ 2,815	$ 5,630	$ 5,647
Amortization of (premium) and issuance costs	(256)	(243)	(509)	(458)
Capitalization of interest expense	(69)	(50)	(148)	(124)
Total	$ 2,490	$ 2,522	$ 4,973	$ 5,065

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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+ Details

Condensed Consolidated Statements of Stockholders' Equity (Unaudited) - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Income/(Loss)
Balance at Dec. 31, 2024	$ 33,369	$ 7	$ 654,905	$ (621,688)	$ 145
Balance, shares at Dec. 31, 2024		78,573
Proceeds from exercise of stock options	1,096	$ 0	1,096	0	0
Proceeds from exercise of stock options, shares		359
Restricted stock units vested, net of shares withheld for employee taxes	(1,225)	$ 0	(1,225)	0	0
Restricted stock units vested, net of shares withheld for employee taxes, shares		549
Stock-based compensation	5,209	$ 0	5,209	0	0
Total other comprehensive loss	(21)	0	0	0	(21)
Net income (loss)	(353)	0	0	(353)	0
Balance at Mar. 31, 2025	38,075	$ 7	659,985	(622,041)	124
Balance, shares at Mar. 31, 2025		79,481
Balance at Dec. 31, 2024	33,369	$ 7	654,905	(621,688)	145
Balance, shares at Dec. 31, 2024		78,573
Net income (loss)	(8,735)
Balance at Jun. 30, 2025	38,766	$ 7	669,068	(630,423)	114
Balance, shares at Jun. 30, 2025		80,406
Balance at Mar. 31, 2025	38,075	$ 7	659,985	(622,041)	124
Balance, shares at Mar. 31, 2025		79,481
Proceeds from exercise of stock options	1,973	$ 0	1,973	0	0
Proceeds from exercise of stock options, shares		654
Restricted stock units vested, net of shares withheld for employee taxes	(126)	$ 0	(126)	0	0
Restricted stock units vested, net of shares withheld for employee taxes, shares		271
Stock-based compensation	7,236	$ 0	7,236	0	0
Total other comprehensive loss	(10)	0	0	0	(10)
Net income (loss)	(8,382)	0	0	(8,382)	0
Balance at Jun. 30, 2025	38,766	$ 7	669,068	(630,423)	114
Balance, shares at Jun. 30, 2025		80,406
Balance at Dec. 31, 2025	39,354	$ 7	680,153	(641,030)	224
Balance, shares at Dec. 31, 2025		81,649
Proceeds from exercise of stock options	539	$ 0	539	0	0
Proceeds from exercise of stock options, shares		302
Restricted stock units vested, net of shares withheld for employee taxes	(593)	$ 0	(593)	0	0
Restricted stock units vested, net of shares withheld for employee taxes, shares		558
Stock-based compensation	4,090	$ 0	4,090	0	0
Total other comprehensive loss	(238)	0	0	0	(238)
Net income (loss)	3,729	0	0	3,729	0
Balance at Mar. 31, 2026	46,881	$ 7	684,189	(637,301)	(14)
Balance, shares at Mar. 31, 2026		82,509
Balance at Dec. 31, 2025	$ 39,354	$ 7	680,153	(641,030)	224
Balance, shares at Dec. 31, 2025		81,649
Proceeds from exercise of stock options, shares	317
Net income (loss)	$ 4,831
Balance at Jun. 30, 2026	51,629	$ 7	687,951	(636,199)	(130)
Balance, shares at Jun. 30, 2026		82,829
Balance at Mar. 31, 2026	46,881	$ 7	684,189	(637,301)	(14)
Balance, shares at Mar. 31, 2026		82,509
Proceeds from exercise of stock options	13	$ 0	13	0	0
Proceeds from exercise of stock options, shares		15
Restricted stock units vested, net of shares withheld for employee taxes	(167)	$ 0	(167)	0	0
Restricted stock units vested, net of shares withheld for employee taxes, shares		305
Stock-based compensation	3,916	$ 0	3,916	0	0
Total other comprehensive loss	(116)	0	0	0	(116)
Net income (loss)	1,102	0	0	1,102	0
Balance at Jun. 30, 2026	$ 51,629	$ 7	$ 687,951	$ (636,199)	$ (130)
Balance, shares at Jun. 30, 2026		82,829

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

- Definition

Amount after tax and reclassification adjustments of other comprehensive income (loss).

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- Definition

Amount of equity (deficit) attributable to parent. Excludes temporary equity and equity attributable to noncontrolling interest.

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+ Details

Stockholders' Equity (Tables)

6 Months Ended

Jun. 30, 2026

Equity [Abstract]

Summary of Changes in Stock Options Activity


(in thousands)	Outstanding			Weighted-Average Exercise Price		Aggregate Intrinsic Value
Balance as of December 31, 2025		3,066		$	7.37	$	1,173
Stock options granted		0			0		0
Exercised		(317	)		1.74		479
Plan shares expired or canceled		(580	)		11.89		2
Balance as of June 30, 2026		2,169		$	6.99	$	90
Vested and expected to vest		1,984		$	7.00	$	90
Exercisable as of June 30, 2026		1,450		$	7.15	$	90

Summary of RSU Table

RSU activity for the six months ended June 30, 2026 was as follows:


(in thousands)	Outstanding			Weighted Average Grant Date Fair Value		Aggregate Intrinsic Value
Balance as of December 31, 2025		5,518		$	7.50	$	22,732
Granted		2,654			2.93		7,763
Canceled		(1,273	)		7.20		4,031
Vested and converted to shares		(969	)		8.45		2,798
Balance as of June 30, 2026		5,930		$	5.36	$	17,552
Vested and expected to vest		4,285		$	5.68	$	12,683

Market-based PSU and performance-based PSU activity for the six months ended June 30, 2026 was as follows:


(in thousands)	Outstanding			Weighted Average Grant Date Fair Value		Aggregate Intrinsic Value
Balance as of December 31, 2025		811		$	7.22	$	3,341
Granted		1,093			3.02		3,235
Canceled		(135	)		6.75		400
Change in awards based on performance		(137	)		5.69		366
Vested and converted to shares		(174	)		5.52		515
Balance as of June 30, 2026		1,458		$	4.42	$	4,316
Vested and expected to vest		1,035		$	4.61	$	3,065

Summary of Market-based Awards Valuation Assumptions

Significant assumptions used in the Monte Carlo simulation model for the market-based PSU awards granted are as follows:


	Six months ended June 30,
	2026	2025
Volatility	53.10%	64.59%
Risk-free interest rate	3.47%	3.63%
Dividend yield	0.00%	0.00%

Revenue Recognition and Deferred Costs

6 Months Ended

Jun. 30, 2026

Revenue from Contract with Customer [Abstract]

Revenue Recognition and Deferred Costs

3. Revenue recognition and deferred costs

Revenue recognition

The Company’s source of revenue consists of subscription solutions fees and partner and services fees. These services allow customers to access the Company’s subscription solutions over the contract period. The customer is not allowed to take possession of the solutions or transfer the solutions. The Company’s revenue arrangements do not contain general rights of refund in the event of cancellations.

Disaggregation of revenue

The following table disaggregates revenue by major source:


	Three months ended June 30,				Six months ended June 30,
(in thousands)	2026		2025		2026		2025
Subscription solutions	$	63,129	$	63,656	$	126,804	$	125,769
Partner and services		21,382		20,777		44,549		41,034
Revenue	$	84,511	$	84,433	$	171,353	$	166,803

Revenue by geographic region was as follows:


	Three months ended June 30,				Six months ended June 30,
(in thousands)	2026		2025		2026		2025
Revenue:
United States	$	63,755	$	64,405	$	129,510	$	127,026
EMEA		11,103		9,889		22,447		19,854
APAC		5,869		6,118		11,815		12,043
Rest of World		3,784		4,021		7,581		7,880
Revenue	$	84,511	$	84,433	$	171,353	$	166,803

Revenue by geographical region is determined based on the region of the Company’s contracting entity, which may be different than the region of the customer. Revenue attributed to the United States was approximately 75 percent for the three months ended June 30, 2026 and 76 percent for the three months ended June 30, 2025. For the six months ended June 30, 2026 and 2025, revenue attributed to the United States was approximately 76 percent. Revenue attributed to EMEA was approximately 13 percent for the three and six months ended June 30, 2026 and approximately 12 percent for the three and six months ended June 30, 2025. No single region, other than the United States and EMEA, represented more than ten percent of total revenue during the three and six months ended June 30, 2026 and 2025.

Deferred commissions

The Company amortizes certain sales commissions costs that are considered incremental and recoverable costs of obtaining a contract with a customer. The portion of capitalized costs expected to be amortized during the succeeding twelve-month period is recorded in current assets as deferred commissions, and the remainder is recorded in deferred commissions, net of current portion reflected on the condensed consolidated balance sheets. The Company did not recognize an impairment of deferred commissions for the three and six months ended June 30, 2026 and 2025.

Sales commissions of $1.2 million and $1.6 million were deferred for the three months ended June 30, 2026 and 2025, respectively; and $1.8 million and $2.2 million were deferred for the six months ended June 30, 2026 and 2025, respectively.

Deferred commission amortization expense was $1.7 million and $2.5 million for the three months ended June 30, 2026 and 2025, respectively; and $3.7 million and $5.1 million for the six months ended June 30, 2026 and 2025, respectively.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-7

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-9

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-10

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 15
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-15

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
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-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
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-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (e)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-12

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (b)(2)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-13

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
-Topic 606
-Publisher FASB
-URI https://asc.fasb.org/606/tableOfContent

+ Details

Commitments and Contingencies - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
U.S. Employees
Commitments Contingencies And Leases [Line Items]
Percentage of matching contributions to retirement plans			50.00%
Percentage of employees salary contribution			6.00%
Contributions to retirement plans	$ 0.6	$ 0.7	$ 1.3	$ 1.4
Minimum
Commitments Contingencies And Leases [Line Items]
Non-cancellable contractual commitments expire period			1 year
Maximum
Commitments Contingencies And Leases [Line Items]
Non-cancellable contractual commitments expire period			4 years

Revenue Recognition and Deferred Costs - Schedule of Revenue by Geographic Region (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Disaggregation of Revenue [Line Items]
Revenue	$ 84,511	$ 84,433	$ 171,353	$ 166,803
United States
Disaggregation of Revenue [Line Items]
Revenue	63,755	64,405	129,510	127,026
EMEA
Disaggregation of Revenue [Line Items]
Revenue	11,103	9,889	22,447	19,854
APAC
Disaggregation of Revenue [Line Items]
Revenue	5,869	6,118	11,815	12,043
Rest of World
Disaggregation of Revenue [Line Items]
Revenue	$ 3,784	$ 4,021	$ 7,581	$ 7,880

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

Goodwill and Intangible Assets - Schedule of Expected Amortization Expense for Intangible Assets (Details) $ in Thousands	Jun. 30, 2026 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Remaining six months of 2026	$ 2,607
2027	3,544
2028	1,604
2029	489
Thereafter	60
Total	$ 8,304

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended				6 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Jun. 30, 2026	Mar. 31, 2026	Jun. 30, 2025	Mar. 31, 2025	Jun. 30, 2026	Jun. 30, 2025
Pay vs Performance Disclosure
Net Income (Loss)	$ 1,102	$ 3,729	$ (8,382)	$ (353)	$ 4,831	$ (8,735)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Condensed Consolidated Statements of Operations (Unaudited) (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Stock-based compensation expense	$ 3,916	$ 7,236	$ 8,006	$ 12,445
Cost of Revenue
Stock-based compensation expense	412	720	946	1,466
Sales and Marketing
Stock-based compensation expense	602	1,820	806	3,595
Research and Development
Stock-based compensation expense	1,367	2,740	2,869	5,782
General and Administrative
Stock-based compensation expense	$ 1,572	$ 2,045	$ 3,566	$ 1,901

Goodwill and Intangible Assets

6 Months Ended

Jun. 30, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Intangible Assets

5. Goodwill and intangible assets

Goodwill represents the excess of the purchase price in a business combination over the fair value of net tangible and intangible assets acquired.

Goodwill amounts are not amortized but tested for impairment on an annual basis or more often when circumstances indicate that goodwill may not be recoverable. There was no impairment of goodwill for the three and six months ended June 30, 2026 and 2025.

Finite-lived intangible assets are amortized on a straight-line basis over the useful life. Intangible assets amortization was $1.5 million and $2.5 million, respectively, for the three months ended June 30, 2026 and 2025, and was $3.0 million and $4.9 million, respectively, for the six months ended June 30, 2026 and 2025. There was no impairment of intangible assets for the three and six months ended June 30, 2026 and 2025.

As of June 30, 2026, expected amortization expense for intangible assets was as follows:


(in thousands)	June 30, 2026
Remaining six months of 2026	$	2,607
2027		3,544
2028		1,604
2029		489
Thereafter		60
Total	$	8,304

Summary of Significant Accounting Policies - Schedule of Allowance for Credit Losses (Details) - USD ($) $ in Thousands	3 Months Ended
	Jun. 30, 2026	Mar. 31, 2026
Allowance for Credit Loss [Abstract]
Beginning Balance	$ 3,798	$ 4,048
Provision for expected credit losses	1,098	111
Write-offs charged against the allowance	(1,202)	(361)
Ending Balance	$ 3,694	$ 3,798

Fair Value Measurements - Schedule of Cash Equivalents and Marketable Securities Measured at Fair Value (Details) - USD ($)
$ in Thousands

Jun. 30, 2026

Dec. 31, 2025

Marketable securities:

Marketable securities

$ 99,159

$ 96,838

Money Market Mutual Funds and Cash Equivalents

Cash equivalents:

Cash equivalents

714

^[1]

1,553

^[2]

Corporate Bonds

Marketable securities:

Marketable securities

12,213

U.S Treasury Securities

Marketable securities:

Marketable securities

99,159

84,625

Level 1

Marketable securities:

Marketable securities

84,625

Level 1 | Money Market Mutual Funds and Cash Equivalents

Cash equivalents:

Cash equivalents

714

^[1]

1,553

^[2]

Level 1 | Corporate Bonds

Marketable securities:

Marketable securities

Level 1 | U.S Treasury Securities

Marketable securities:

Marketable securities

99,159

84,625

Level 2

Marketable securities:

Marketable securities

12,213

Level 2 | Money Market Mutual Funds and Cash Equivalents

Cash equivalents:

Cash equivalents

^[1]

^[2]

Level 2 | Corporate Bonds

Marketable securities:

Marketable securities

12,213

Level 2 | U.S Treasury Securities

Marketable securities:

Marketable securities

Level 3

Marketable securities:

Marketable securities

Level 3 | Money Market Mutual Funds and Cash Equivalents

Cash equivalents:

Cash equivalents

^[1]

^[2]

Level 3 | Corporate Bonds

Marketable securities:

Marketable securities

Level 3 | U.S Treasury Securities

Marketable securities:

Marketable securities

$ 0

[1]	Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $57.6 million of cash as of June 30, 2026.
[2]	Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $44.6 million of cash, as of December 31, 2025.

Restructuring charges (Tables)

6 Months Ended

Jun. 30, 2026

Restructuring and Related Activities [Abstract]

Summary of Activities Related to Restructuring

The following table summarizes the activities related to the Company's 2025 Restructure:


	As of June 30, 2026												As of December 31, 2025
(in thousands)	Workforce reduction			Contract Costs and Internal Use Software			Other Restructuring Charges			Total			Workforce reduction			Contract Costs and Internal Use Software			Other Restructuring Charges			Total
Liability, beginning of the period	$	5,183		$	548		$	240		$	5,971		$	0		$	0		$	0		$	0
Additional charges		561			0			354			915			5,368			766			1,300			7,434
Payments		(4,399	)		(548	)		(484	)		(5,431	)		(12	)		0			(1,060	)		(1,072	)
Non-cash items		0			0			0			0			(173	)		(218	)		0			(391	)
Liability, end of the period	$	1,345		$	0		$	110		$	1,455		$	5,183		$	548		$	240		$	5,971

Debt (Tables)

6 Months Ended

Jun. 30, 2026

Debt Disclosure [Abstract]

Summary of Convertible Note Obligations

The Company's convertible note obligations, including the level within the fair value hierarchy (see note 4. Fair Value Measurements), are as follows:


	As of June 30, 2026											As of December 31, 2025
	Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Fair Value				Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Fair Value
(in thousands)	Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Amount		Level		Outstanding Principal		Unamortized convertible note premium and issuance costs			Net Carrying Value		Amount		Level
2028 Convertible Notes*	$	150,000	$	2,494		$	152,494	$	151,408		3	$	150,000	$	3,012		$	153,012	$	150,105		3
2026 Convertible Notes**		4,060		(14	)		4,046		3,879		2		4,060		(23	)		4,037		3,764		2
Total carrying value of convertible notes						$	156,540										$	157,049

Summary of Convertible Notes

The following table presents details of the Company's convertible notes as of June 30, 2026 which are further discussed below:


	Date of Issuance	Maturity Date	Contractual Interest Rate			Outstanding Principal (in thousands)		Conversion Rate for Each $1,000 Principal		Initial Conversion Price per Share
2028 Convertible Notes - related party	August 2024	10/1/2028		7.50	%	$	150,000	$	62.50	$	16.00
2026 Convertible Notes	September 2021	10/1/2026		0.25	%	$	4,060	$	13.68	$	73.11

Summary of Total Interest Expense Recognized Related to Financing Obligation

The total interest expense recognized related to the Company’s convertible notes and financing obligation consists of the following:


	Three months ended June 30,						Six months ended June 30,
(in thousands)	2026			2025			2026			2025
Contractual interest expense	$	2,815		$	2,815		$	5,630		$	5,647
Amortization of (premium) and issuance costs		(256	)		(243	)		(509	)		(458	)
Capitalization of interest expense		(69	)		(50	)		(148	)		(124	)
Total	$	2,490		$	2,522		$	4,973		$	5,065

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02(22))
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Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 942
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-Name Accounting Standards Codification
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-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477314/942-235-S99-2

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 235
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-Paragraph 4
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480738/235-10-S50-4

Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 5: http://www.xbrl.org/2003/role/exampleRef
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Reference 6: http://www.xbrl.org/2003/role/exampleRef
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Reference 7: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 8: http://fasb.org/us-gaap/role/ref/legacyRef
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Reference 9: http://fasb.org/us-gaap/role/ref/legacyRef
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Reference 10: http://fasb.org/us-gaap/role/ref/legacyRef
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Reference 11: http://fasb.org/us-gaap/role/ref/legacyRef
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-URI https://asc.fasb.org/1943274/2147481112/505-10-50-7

+ Details

Summary of Significant Accounting Policies (Tables)

6 Months Ended

Jun. 30, 2026

Accounting Policies [Abstract]

Schedule of Allowance for Credit Losses

The allowance for credit losses consisted of the following:


(in thousands)
Balance at December 31, 2025	$	4,048
Provision for expected credit losses		111
Write-offs recorded against the allowance		(361	)
Balance at March 31, 2026	$	3,798
Provision for expected credit losses		1,098
Write-offs recorded against the allowance		(1,202	)
Balance at June 30, 2026	$	3,694

Summary of Remaining Performance Obligation

Remaining performance obligation consisted of the following:


(in thousands)	Current		Noncurrent		Total
As of June 30, 2026	$	136,166	$	64,712	$	200,878
As of June 30, 2025		122,565		58,221		180,786

Restructuring Charges - Summary of Activities Related to Restructuring (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025	Dec. 31, 2025
Restructuring Cost and Reserve [Line Items]
Additional charges	$ 5	$ 1,614	$ 915	$ 3,526
2025 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period			5,971	0	$ 0
Additional charges			915		7,434
Payments			(5,431)		(1,072)
Non-cash items			0		(391)
Liability, end of the period	1,455		1,455		5,971
Workforce Reduction \| 2025 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period			5,183	0	0
Additional charges			561		5,368
Payments			(4,399)		(12)
Non-cash items			0		(173)
Liability, end of the period	1,345		1,345		5,183
Contract Costs and Internal Use Software \| 2025 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period			548	0	0
Additional charges			0		766
Payments			(548)		0
Non-cash items			0		(218)
Liability, end of the period	0		0		548
Other Restructuring Charges \| 2025 Restructure
Restructuring Cost and Reserve [Line Items]
Liability, beginning of the period			240	$ 0	0
Additional charges			354		1,300
Payments			(484)		(1,060)
Non-cash items			0		0
Liability, end of the period	$ 110		$ 110		$ 240

- Definition

Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

+ References + Details

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Other Liabilities

6 Months Ended

Jun. 30, 2026

Other Liabilities Disclosure [Abstract]

Other Liabilities

9. Other liabilities

The following table summarizes the components of other current liabilities:


	As of June 30,		As of December 31,
(in thousands)	2026		2025
Sales tax payable	$	3,585	$	2,900
Payroll and payroll related expenses		9,984		9,556
Restructuring related charges		1,455		5,521
Accrued professional services		4,561		3,822
Accrued interest - related party		2,815		2,815
Other		3,385		3,726
Total Other liabilities	$	25,785	$	28,340

Goodwill and Intangible Assets - Additional Information (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Goodwill and Intangible Assets Disclosure [Abstract]
Impairment of goodwill	$ 0	$ 0	$ 0	$ 0
Amortization of intangible assets	1,453,000	2,520,000	2,982,000	4,855,000
Impairment of intangible assets	$ 0	$ 0	$ 0	$ 0

- Definition

The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Section 45
-Paragraph 28
-Subparagraph (b)
-SubTopic 10
-Topic 230
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 220
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-Name Accounting Standards Codification
-Section 50
-Paragraph 6
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147476148/220-40-50-6

+ Details

- Definition

Amount of impairment loss from asset representing future economic benefit arising from other asset acquired in business combination or from joint venture formation or both, that is not individually identified and separately recognized.

+ References + Details

Commitments and Contingencies

6 Months Ended

Jun. 30, 2026

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

6. Commitments and contingencies

Legal Proceedings

From time to time, the Company may become involved in legal proceedings arising in the ordinary course of its business. In general, the resolution of a legal matter could prevent the Company from offering its service to others, could be material to the Company’s financial condition or cash flows, or both, or could otherwise adversely affect the Company’s reputation and future operating results.

In the ordinary course of business, the Company makes a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, estimated settlements, legal rulings, advice of legal counsel and other information and events pertaining to a particular matter. The outcomes of legal proceedings and other contingencies are, however, inherently unpredictable and subject to significant uncertainties. The Company is not presently a party to any legal proceedings that, if

determined adversely to the Company, would have a material adverse effect on the Company's condensed consolidated financial statements or statements of cash flows.

Purchase Obligations

The Company has contractual commitments for services with third-parties related to hosting and internal software systems. These commitments are non-cancellable and expire within one to four years. The Company had unconditional purchase obligations as of June 30, 2026 as follows:


(in thousands)	As of June 30, 2026
Remaining six months of 2026	$	15,622
2027		27,423
2028		29,000
Total	$	72,045

Defined contribution plan

The Company sponsors a tax-qualified 401(k) defined contribution retirement plan for its U.S. employees (the "Plan"). The Plan allows for eligible employees to participate by contributing a portion of their compensation on a pre-tax basis, subject to annual limits established by the Internal Revenue Service.

The Company matches fifty percent of the first six percent of eligible compensation contributed by a participating U.S. employee to the Plan. Matching contributions are recognized as compensation expense in the period in which the associated employee services are rendered. For the three months ended June 30, 2026 and 2025, the Company recorded $0.6 million and $0.7 million, respectively, in compensation expense related to employer matching contributions to the Plan, and recorded $1.3 million and $1.4 million, respectively for the six months ended June 30, 2026 and 2025.

Summary of Significant Accounting Policies - Summary of Remaining Performance Obligation (Details) - USD ($) $ in Thousands	Jun. 30, 2026	Jun. 30, 2025
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations		$ 122,565
Remaining performance obligations, satisfaction period		6 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations		$ 58,221
Remaining performance obligations, satisfaction period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations	$ 136,166
Remaining performance obligations, satisfaction period	6 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations	$ 64,712	$ 180,786
Remaining performance obligations, satisfaction period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2028-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations	$ 200,878
Remaining performance obligations, satisfaction period

Debt - Additional Information (Details) $ / shares in Units, $ in Thousands	1 Months Ended	6 Months Ended
	Aug. 31, 2024 USD ($) $ / shares	Jun. 30, 2026 USD ($) $ / shares	Dec. 31, 2025 USD ($)	Sep. 30, 2021
0.25% Convertible Senior Notes Due 2026
Debt Instrument [Line Items]
Debt principal amount	$ 161,200
Date of Issuance		2021-09
Contractual Interest Rate		0.25%		0.25%
Outstanding principal		$ 4,060	$ 4,060
Maturity date		Oct. 01, 2026
Debt instrument, initial conversion price \| $ / shares		$ 73.11
Debt instrument, effective interest rate		0.73%
Debt instrument, conversion ratio		0.01368
0.25% Convertible Senior Notes Due 2026 \| Repurchase Transactions
Debt Instrument [Line Items]
Outstanding principal		$ 4,100
2028 Convertible Notes
Debt Instrument [Line Items]
Debt principal amount	$ 150,000
Date of Issuance		2024-08
Contractual Interest Rate	7.50%
Outstanding principal		$ 150,000	$ 150,000
Debt instrument, frequency of periodic payment		semi-annually
Debt instrument, payment terms		semi-annually in arrears on April 1 and October 1 of each year
Maturity date	Oct. 01, 2028
Debt instrument, initial conversion price \| $ / shares	$ 16
Debt instrument, effective interest rate		8.00%
Debt instrument, conversion ratio	0.0625
Debt instrument, convertible, type of equity security	The 2028 Convertible Notes will be convertible with an initial conversion rate of 62.5000 shares of common stock per $1,000 principal amount of 2028 Convertible Notes, which represents an initial conversion price of $16.00 per share of common stock, when certain conditions are met.
Debt Instrument, redemption, description		The Company may not redeem the 2028 Convertible Notes prior to October 7, 2026. The 2028 Convertible Notes will be redeemable, in whole or in part (subject to certain limitations), for cash at the Company’s option at any time, and from time to time, on or after October 7, 2026 and on or before the 25th scheduled trading day immediately before the maturity date, but only if the last reported sale price per share of the Company’s common stock exceeds 130 percent of the conversion price for a specified period of time and certain other conditions are satisfied. The redemption price will be equal to the principal amount of the 2028 Convertible Notes to be redeemed, plus accrued and unpaid interest, if any, up to, but excluding, the redemption date. In addition, calling any 2028 Convertible Note for redemption will constitute a Make-Whole Fundamental Change with respect to that 2028 Convertible Note, in which case the conversion rate applicable to the conversion of that 2028 Convertible Note will be increased in certain circumstances if it is converted after it is called for redemption. Pursuant to the Partial Redemption Limitation, the Company may not elect to redeem less than all of the outstanding 2028 Convertible Notes unless at least $100.0 million aggregate principal amount of 2028 Convertible Notes are outstanding and not subject to redemption as of the time the Company sends the related redemption notice.
Debt instrument, unamortization of premium effective interest rate		6.00%
2028 Convertible Notes \| Related Party
Debt Instrument [Line Items]
Date of Issuance		2024-08
Contractual Interest Rate		7.50%
Outstanding principal		$ 150,000
Maturity date		Oct. 01, 2028
Debt instrument, initial conversion price \| $ / shares		$ 16
Debt instrument, conversion ratio		0.0625
2028 Convertible Notes \| Minimum
Debt Instrument [Line Items]
Debt instrument, limited redemption amount	$ 100,000

Operating Leases, Right-of-Use Assets and Lease Liabilities - Schedule of Future Maturities of Operating Lease Liabilities (Details) $ in Thousands	Jun. 30, 2026 USD ($)
Leases [Abstract]
Remaining six months of 2026	$ 820
2027	2,387
2028	2,474
2029	2,249
Thereafter	2,136
Total minimum lease payments	10,066
Less imputed interest	(2,098)
Total lease liabilities	$ 7,968

Fair Value Measurements - Schedule of Cash Equivalents and Marketable Securities Measured at Fair Value (Parenthetical) (Details) - USD ($) $ in Millions	Jun. 30, 2026	Dec. 31, 2025
Cash
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Cash and cash equivalents	$ 57.6	$ 44.6

Debt - Summary of Convertible Note Obligations (Details) - USD ($) $ in Thousands	Jun. 30, 2026	Dec. 31, 2025
Debt Instrument [Line Items]
Net Carrying Value	$ 156,540	$ 157,049
2028 Convertible Notes
Debt Instrument [Line Items]
Outstanding principal	150,000	150,000
Unamortized convertible note premium and issuance costs	2,494	3,012
Net Carrying Value	152,494	153,012
2028 Convertible Notes \| Level 3
Debt Instrument [Line Items]
Fair value, amount	151,408	150,105
2026 Convertible Notes
Debt Instrument [Line Items]
Outstanding principal	4,060	4,060
Unamortized convertible note premium and issuance costs	(14)	(23)
Net Carrying Value	4,046	4,037
2026 Convertible Notes \| Level 2
Debt Instrument [Line Items]
Fair value, amount	$ 3,879	$ 3,764

- Definition

Fair value portion of borrowing which can be exchanged for a specified number of another security at the option of the issuer or the holder, for example, but not limited to, the entity's common stock.

+ References

+ Details

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

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+ Details

- Definition

Amount of unamortized debt discount (premium) and debt issuance costs.

+ References + Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

+ References

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+ Details

Goodwill and Intangible Assets (Tables)

6 Months Ended

Jun. 30, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Expected Amortization Expense for Intangible Assets

As of June 30, 2026, expected amortization expense for intangible assets was as follows:


(in thousands)	June 30, 2026
Remaining six months of 2026	$	2,607
2027		3,544
2028		1,604
2029		489
Thereafter		60
Total	$	8,304

Fair Value Measurements (Tables)

6 Months Ended

Jun. 30, 2026

Fair Value Disclosures [Abstract]

Schedule of Cash Equivalents and Marketable Securities Measured at Fair Value

The following table presents information about the Company’s cash equivalents and marketable securities that were measured at fair value as of June 30, 2026 and December 31, 2025:


	As of June 30, 2026
(in thousands)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Fair Value
Cash equivalents (1):
Money market mutual funds & cash equivalents	$	714	$	0	$	0	$	714
Marketable securities:
U.S. treasury securities	$	99,159	$	0	$	0	$	99,159

(1) Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $57.6 million of cash as of June 30, 2026.


	As of December 31, 2025
(in thousands)	Quoted Prices in Active Markets for Identical Assets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total Fair Value
Cash equivalents (1):
Money market mutual funds & cash equivalents	$	1,553	$	0	$	0	$	1,553
Marketable securities:
Corporate bonds		0		12,213		0		12,213
U.S. treasury securities		84,625		0		0		84,625
Total marketable securities	$	84,625	$	12,213	$	0	$	96,838

(1) Included in “Cash and cash equivalents” in the accompanying Condensed Consolidated Balance Sheets, in addition to $44.6 million of cash, as of December 31, 2025.

Schedule of Marketable Security Contractual Maturities

The contractual maturities of the investments classified as marketable securities were as follows:


(in thousands)	As of June 30, 2026		As of December 31, 2025
Due within 1 year	$	82,996	$	78,479
Due in 1 year through 2 years		16,163		18,359
Total marketable securities	$	99,159	$	96,838

Summary of Gains, Losses, and Estimated Fair Value of Cash Equivalents and Marketable Securities

The following tables summarize the gains, losses, and estimated fair value of cash equivalents, marketable securities as of June 30, 2026 and December 31, 2025:


	As of June 30, 2026
(in thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Estimated Fair Value
Cash equivalents:
Money market mutual funds & cash equivalents	$	714	$	0	$	0		$	714
Marketable securities:
U.S. treasury securities	$	99,289		1	$	(131	)	$	99,159


	As of December 31, 2025
(in thousands)	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Cash equivalents:
Money market mutual funds & cash equivalents	$	1,553	$	0	$	0	$	1,553
Marketable securities:
Corporate bonds		12,155		58		0		12,213
U.S. treasury securities		84,459		166		0		84,625
Total marketable securities	$	96,614	$	224	$	0	$	96,838

Summary of Significant Accounting Policies

6 Months Ended

Jun. 30, 2026

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

2. Summary of significant accounting policies

Basis of presentation

Basis of consolidation

The Company’s fiscal year ends on December 31. References to "fiscal 2026," for example, refer to the fiscal year ended December 31, 2026.

Use of estimates

The preparation of condensed consolidated financial statements in conformity with GAAP requires the Company’s management to make estimates and assumptions.

Significant estimates and assumptions made by management in these condensed consolidated financial statements include:

•

the allowance for credit losses;

•

constrained revenue;

•

variable consideration for revenue recognition;

•

the period of benefit associated with costs capitalized to obtain revenue contracts;

•

fair value of certain stock awards issued;

•

valuation of convertible notes;

•

incremental borrowing rate used in the measurement of lease liabilities;

•

the useful lives of intangible assets; and

•

the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;

Because of the use of estimates inherent in the financial reporting process, actual results could differ and the differences could be material to the Company’s consolidated financial statements.

Recent Accounting Pronouncements Not Yet Adopted

ASU 2024-03, Disaggregation of Income Statement Expenses (Topic 220)

ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40)

ASU 2025-11, Interim Reporting (Topic 270): Narrow-Scope Improvements

ASU 2025-12, Codification Improvements

Segments

Accounts receivable

The allowance for credit losses consisted of the following:


(in thousands)
Balance at December 31, 2025	$	4,048
Provision for expected credit losses		111
Write-offs recorded against the allowance		(361	)
Balance at March 31, 2026	$	3,798
Provision for expected credit losses		1,098
Write-offs recorded against the allowance		(1,202	)
Balance at June 30, 2026	$	3,694

Contract Assets

Deferred commissions

Deferred revenue

Capitalized Internal-Use Software Costs

Revenue Recognition

Subscription solutions

Partner and services

Contracts with multiple performance obligations

The timing of revenue recognition, billings and cash collections can result in billed accounts receivable, unbilled receivables, contract assets, and deferred revenue.

Remaining performance obligation

Remaining performance obligation consisted of the following:


(in thousands)	Current		Noncurrent		Total
As of June 30, 2026	$	136,166	$	64,712	$	200,878
As of June 30, 2025		122,565		58,221		180,786

Cost of revenue

securing infrastructure and platform, credit card processing fees, allocation of overhead costs, and amortization of capitalized internal-use software.

Stock-based compensation

The Company has issued stock options, restricted stock units (“RSUs”) and performance based restricted stock units (“PSUs”) to eligible employees and directors.

Restructuring charges

Stockholders' Equity - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands			3 Months Ended	6 Months Ended
	Jan. 01, 2026	Jan. 01, 2025	Jun. 30, 2026	Jun. 30, 2026	May 31, 2026	Mar. 31, 2026	Jul. 31, 2020
Class Of Stock [Line Items]
Preferred stock participation rights			the Company's Board of Directors approved the adoption of a stockholder rights plan and declared a dividend distribution of one preferred share purchase right on each outstanding share of the Company's Common Stock. Each right will entitle stockholders to buy one one-thousandth of a share of the Company's Series A Junior Participating Preferred Stock at an exercise price of $13.00 per one one-thousandth of a share, subject to adjustment. The dividend was payable to holders of record as of the close of business on April 27, 2026.
Exercise price			$ 13
Common stock exercise description				The rights will be exercisable only if a person or group acquires 10% or more (or 20% or more in the case of a Passive Institutional Investor) of the Company's outstanding common stock and various other criteria are met (the “Distribution Date”).
Expiration date				Apr. 12, 2027
Stock Option
Class Of Stock [Line Items]
Weighted-average requisite service period				4 years
Unamortized stock-based compensation cost related to unvested stock options			$ 2,200	$ 2,200
Weighted-average period of stock-based compensation yet to be recognized				2 years 2 months 19 days
Restricted Stock Units
Class Of Stock [Line Items]
Expected stock-based compensation yet to be recognized			18,000	$ 18,000
Weighted-average requisite service period				4 years
Weighted-average period of stock-based compensation yet to be recognized				2 years 5 months 23 days
Market-Based Awards
Class Of Stock [Line Items]
Grant date fair value of awards					$ 3.29	$ 3.29
Weighted-average requisite service period				3 years
Market-Based and Performance-Based PSUs
Class Of Stock [Line Items]
Expected stock-based compensation yet to be recognized			$ 2,680	$ 2,680
Weighted-average period of stock-based compensation yet to be recognized				1 year 4 months 20 days
O 2026 Q2 Dividends
Class Of Stock [Line Items]
Dividend payable date			Apr. 27, 2026
Series 1 Common Stock
Class Of Stock [Line Items]
Increase in common stock reserve for issuance	4,082,622	3,928,833
2020 Equity incentive plan
Class Of Stock [Line Items]
Percentage of common stock issued and outstanding							5.00%
2020 Equity incentive plan \| Series 1 Common Stock
Class Of Stock [Line Items]
Common stock authorized and reserved for issuance							3,873,885

Document and Entity Information - shares	6 Months Ended
Document and Entity Information - shares	Jun. 30, 2026	Aug. 04, 2026
Document Information [Line Items]
Document Type	10-Q
Amendment Flag	false
Document Quarterly Report	true
Document Transition Report	false
Document Period End Date	Jun. 30, 2026
Document Fiscal Period Focus	Q2
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2026
Entity Registrant Name	Commerce.com, Inc.
Entity Central Index Key	0001626450
Entity Current Reporting Status	Yes
Entity Filer Category	Accelerated Filer
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Entity File Number	001-39423
Entity Tax Identification Number	46-2707656
Entity Address, Address Line One	11920 Alterra Parkway
Entity Address, Address Line Two	D11 / Suite 100
Entity Address, Address Line Three	8th Floor
Entity Address City Or Town	Austin
Entity Address State Or Province	TX
Entity Interactive Data Current	Yes
Entity Address Postal Zip Code	78758
City Area Code	512
Local Phone Number	865-4500
Entity Incorporation State Country Code	DE
Entity Common Stock, Shares Outstanding		82,858,991
Series 1 Common Stock, $0.0001 Par Value Per Share
Document Information [Line Items]
Security12b Title	Series 1 common stock, $0.0001 par value per share
Trading Symbol	CMRC
Security Exchange Name	NASDAQ
Series A Junior Participating Preferred Stock, Par Value $0.0001 Per Share
Document Information [Line Items]
Security12b Title	Series A Junior Participating Preferred Stock, par value $0.0001 per share
No Trading Symbol Flag	true
Security Exchange Name	NASDAQ